[Remote] Sales Engineer

Note: The job is a remote job and is open to candidates in USA. Pantheon provides a WebOps platform for managing WordPress and Drupal websites in the cloud. The Sales Engineer will partner with sales teams to conduct technical discovery, design solutions, deliver demonstrations, build prototypes, resolve technical blockers, and secure technical wins while collaborating with cross-functional teams and enabling customers and partners.

Responsibilities

• Partner effectively with Account Executives to uncover customer needs and map solutions to business outcomes in a fast-paced, high-growth environment
• Deliver customized product demonstrations and technical presentations, both remotely and on site, that clearly communicate technical value and business impact
• Build and maintain hands-on demonstrations, prototypes, and proof-of-concepts that show how Pantheon solves real customer problems
• Lead discovery sessions to understand customer requirements, technical environments, and existing development workflows
• Work directly in the product and code when needed to validate workflows, troubleshoot issues, and show how Pantheon fits into a customer’s environment
• Identify, surface, and resolve technical blockers throughout the sales cycle
• Complete RFPs, RFIs, and security and technical questionnaires in support of procurement processes
• Clearly articulate return on investment and technical value to both technical and non-technical stakeholders
• Collaborate cross-functionally with Product, Engineering, Marketing, and Customer teams to influence platform direction and customer experience
• Secure the technical win for assigned opportunities
• Develop and maintain subject matter expertise in key technical areas, particularly modern web infrastructure, composable architectures, and AI-assisted development
• Contribute to internal enablement by sharing customer insights, field learnings, demonstrations, and best practices across teams

Skills

• 6+ years of hands-on experience developing, deploying, or supporting modern websites and web applications, including customer-facing technical work
• Experience developing on Drupal, WordPress, and React/Next.js
• Comfort with AI-assisted development tools such as Claude Code, including using them to build, debug, and iterate on working web experiences
• Strong presentation and facilitation skills, including the ability to lead compelling technical demonstrations and explain architectural tradeoffs clearly
• Ability to translate technical concepts into clear business value
• Strong technical curiosity and a continuous learning mindset
• Comfort working with evolving products, incomplete documentation, and early customer feedback
• Ability to thrive in a fast-paced, high-growth environment
• Bachelor's degree or equivalent practical experience
• Visa Sponsorship is not available at this time
• Experience with decoupled content stores such as Contentful or Sanity
• Experience with headless or decoupled architectures
• Deep experience with Next.js or other modern JavaScript web frameworks
• Contributions to open-source projects, especially in the WordPress, Drupal, React, or Next.js ecosystems

Benefits

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental and Vision
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• In-office workspace (San Francisco & Chicago)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Company Overview