[Remote] Scrum Master / Delivery Lead / IT Project Manager

Note: The job is a remote job and is open to candidates in USA. Suvi, an Akima company, seeks a Scrum Master / IT Project Manager to lead Agile delivery and manage complex IT and ServiceNow projects for the Office of Inspector General’s Office of the Chief Information Officer. The role coordinates teams, delivery plans, risks, dependencies, and releases to ensure Government priorities are delivered.

Responsibilities

• Lead Agile/Scrum execution for ServiceNow platform and solution-development efforts
• Facilitate all Scrum ceremonies including backlog refinement, sprint planning, daily Scrum, sprint reviews/demos, and retrospectives
• Coordinate sprint goals, commitments, priorities, and team capacity
• Identify, track, and remove impediments impacting delivery across functional and technical teams
• Manage and communicate dependencies across development, QA, architecture, product owners, and Government stakeholders
• Monitor velocity, delivery cadence, sprint performance, and key Agile metrics
• Facilitate alignment and collaboration among product owners, architects, developers, testers, cybersecurity teams, and Government representatives
• Support release planning, readiness activities, and alignment with ServiceNow deployment cycles
• Maintain transparency into team progress, risks, and delivery expectations
• Drive Agile continuous improvement across teams, ceremonies, workflows, and communication practices
• Ensure Agile practices are followed and adapted to meet Government requirements and enterprise constraints
• Works closely with the Contract Program Manager and other stakeholders to ensure Government priorities are translated into executable plans, appropriately prioritized backlogs, coordinated sprint activities, measurable milestones, and successful releases
• Responsible for maintaining project-level visibility into scope, schedule, resources, risks, issues, dependencies, deliverables, Agile performance, and Government decision requirements

Skills

• Active Secret clearance
• IAT Level II certification (e.g., Security+ CE or equivalent)
• Bachelor's degree
• Scrum Master certification
• 6+ years of experience leading Agile/Scrum, software delivery, or IT project coordination
• 4+ years of Scrum Master or delivery‑lead experience on software, platform, or enterprise IT programs
• 2+ years experience delivering ServiceNow solutions that retire legacy tools
• Strong understanding of Agile/Scrum principles, delivery cycles, sprint execution, and backlog management
• Proven ability to facilitate discussions
• ServiceNow delivery experience, supporting ITSM, ITOM, platform enhancements, or solution development
• CSM, PSM, or SAFe SSM; ServiceNow CSA or CIS
• PMP Certification

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• A range of other voluntary benefits
• Paid Time Off (PTO) for regular full-time and part-time employees
• Hybrid and/or remote flexibility, with options to work onsite, remotely, or a combination of both based on business and team requirements

Company Overview

• Akima focuses on delivering services in the areas of logistics, IT, supply chain, systems engineering, construction and protective services. It was founded in 1995, and is headquartered in Herndon, Virginia, USA, with a workforce of 5001-10000 employees. Its website is https://www.akima.com.