[Remote] Senior Account Manager

Note: The job is a remote job and is open to candidates in USA. Ashfield MedComms hires a Senior Account Manager to lead strategic medical communications projects for pharmaceutical clients. The role serves as the primary client contact, overseeing project delivery from concept through execution while coordinating cross-functional teams and supporting account growth.

Responsibilities

• Lead the day-to-day on a mix of publications and medical affairs accounts, acting as the primary client contact
• Manage the successful delivery of a broad range of medical affairs and publications initiatives, including meetings, congress activities, abstracts, manuscripts, scientific content, , training materials, and other multichannel communications
• Build strong client relationships by providing proactive guidance, strategic support, and exceptional customer service
• Develop and oversee project plans, timelines, budgets, and financial performance to ensure projects are delivered efficiently and profitably
• Partner with cross-functional teams, including scientific services, editorial, creative, digital, meetings, and production, to deliver high-quality, compliant solutions
• Identify opportunities to expand existing accounts, contribute to proposals and pitches, and support new business growth
• Mentor and support junior team members while fostering collaboration and sharing best practices across the wider team

Skills

• 5–7+ years' experience in medical or healthcare communications, with experience managing pharmaceutical client accounts
• Strong understanding of the pharmaceutical industry and the development of medical communications projects across medical affairs and publications
• Experience managing a variety of project types and leading multiple workstreams simultaneously
• Proven ability to manage client relationships, project budgets, timelines, and financial performance
• Excellent communication, organization, problem-solving, and stakeholder management skills
• Bachelor's degree in life sciences or a related discipline, or equivalent experience
• A collaborative, proactive, and client-focused approach with a passion for delivering high-quality work

Benefits

• A comprehensive bonus plan
• Medical, dental, and vision benefits
• A generous 401k match
• Vacation, sick and personal days
• A generous company holiday plan
• Access to enhanced fertility support
• Family support programs
• Expanded paid leave for new parents, including personalized coaching support
• Flexible ways of working: remotely, in the office, or a hybrid of both
• Flexible benefits
• Personal support
• Tailored learning and development opportunities

Company Overview