[Remote] Senior AI Business Process Analyst, Go-To-Market (GTM)

Note: The job is a remote job and is open to candidates in USA. Zscaler is hiring a Senior AI Business Process Analyst, Go-To-Market (GTM), to define how AI-generated signals support seller decisions across direct and partner-led sales. The role partners with engineering to assess, build, prioritize, and optimize AI solutions that improve seller and sales leadership outcomes.

Responsibilities

• Lead business process analysis and discovery sessions with Account Executives & Sales Management to understand the current state, then articulate the future state and where AI should help
• Turn ideas into actionable, AI-powered insights and recommendations by identifying where sellers and sales leadership lack clarity, context, or preparation, and map the current seller process to pinpoint where AI should help
• Assess feasibility before building with engineering, including required data inputs and quality, business logic, dependencies, fit within existing seller workflows, and success metrics
• Write, test, and refine prompts and output formats for AI-generated content such as meeting briefs and deal summaries, and evaluate every output by whether it helps a seller or manager decide faster or better, retiring or reworking what doesn’t improve outcomes such as win rate, forecast accuracy, or rep productivity
• Monitor AI solution performance and adoption, gather seller feedback, continuously optimize output quality, reliability, and business impact, and report results to leadership to guide prioritization and investment

Skills

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• 4+ years of experience in a GTM analyst, RevOps, or Sales Strategy role at a B2B SaaS company, with strong domain knowledge across both direct and partner/channel-led selling
• Proven ability to translate an ambiguous seller or partner-motion pain point into a concrete, buildable signal specification
• Track record of successfully shipping analytical solutions or processes that sellers or partner teams actively adopted in production
• Proven ability to leverage AI technologies and workflows to drive operational efficiency, backed by exposure to how AI agents or models are built
• Experience with multiple signal types, showing analytical range across the sales funnel and across diverse channels
• Familiarity with CRM and PRM platforms such as Salesforce, Dynamics, Impartner, or Crossbeam

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

Company Overview

Company H1B Sponsorship