[Remote] Senior AWS Cloud Engineer

Note: The job is a remote job and is open to candidates in USA. Serco supports the U.S. Department of Health and Human Services CMS contract by developing, maintaining, and managing critical infrastructure. The Senior AWS Cloud Engineer will design, build, and operate scalable, secure, and resilient AWS-based infrastructure, manage containerized platforms, implement infrastructure as code, and support production systems and platform standardization.

Responsibilities

• Design, implement, and operate AWS-based infrastructure that supports containerized applications (ECS, EKS, Kubernetes) while ensuring solutions are designed with operability, scalability, and resilience in mind for production environments
• Implement and maintain best practices for efficient resource utilization and cost optimization, monitor and optimize system performance and reliability and Collaborate with cross-functional teams to identify and address operational challenges
• Collaborate with Application Development teams during engineering design discussions and Translate application requirements and user stories into clear AWS/TFE implementation strategies
• Own and support production environments, ensuring high availability and optimal performance as well as lead troubleshooting and root cause analysis for complex production issues
• Build, manage, and optimize container platforms using Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) while supporting the migration and modernization of workloads towards container-based architectures
• Design and maintain infrastructure using Terraform, with a strong emphasis on Terraform Enterprise (TFE), Develop reusable modules and workflows to ensure consistent infrastructure deployment
• Automate provisioning, configuration, and deployment processes across multiple AWS accounts
• Implement AWS security best practices, including Identity and Access Management (IAM), network segmentation, and encryption as well as Support compliance with relevant frameworks, such as NIST 800-53 / FedRAMP (as applicable)
• Establish standardized deployment patterns, including continuous integration/continuous deployment (CI/CD), GitOps, blue/green, and canary deployments
• Promote the adoption of standardized platform patterns and Terraform Enterprise while identifying opportunities to enhance developer experience and reduce operational friction
• Drive incremental improvements in platform capabilities and delivery processes

Skills

• Ability to obtain and/or maintain a publuc trust
• A bachelor's degree
• Willing to accept 4 years of relevant experience in lieu of a bachelor's degree
• A minimum of 4 years of experience in Linux systems engineering, cloud engineering, or related roles (Or a minimum of 8 years is required without a bachelor's degree)
• Experience with AWS services (EC2, S3, VPC, IAM, etc.)
• Hands-on experience with container platforms (ECS, EKS, Kubernetes, or OpenShift)
• Experience with infrastructure as code (Terraform preferred; TFE strongly preferred)
• Experience in incident response, troubleshooting, and root cause analysis
• Experience with CI/CD pipelines and version control systems (GitLab or similar)
• Ability to understand networking, security, and system design principles
• Ability to communication and collaborate across teams
• Terraform preferred
• TFE strongly preferred
• Proficiency in observability tools (OpenSearch, Prometheus, Grafana)
• Experience in regulated environments (FedRAMP, NIST, CMS ARS)
• AWS certifications (Solutions Architect, SysOps, etc.)
• Experience supporting platform engineering or internal developer platforms

Benefits

• Performance-based incentives for eligible positions
• Annual bonuses or long-term incentive opportunities may be available for eligible positions
• Comprehensive health coverage
• Health savings accounts
• Retirement plans
• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits
• Flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection
• Birth, adoption, and parental leave benefits
• Employee Assistance Plan

Company Overview

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