[Remote] Senior Consultant Relations Manager - EAP

Note: The job is a remote job and is open to candidates in USA. TELUS Health is a global health and well-being provider focused on physical, mental, and financial health. The Senior Consultant Relations Manager will lead consultant and broker relationships, drive new business and market share across the United States and global markets, and promote TELUS Health’s EAP, virtual care, behavioral health, and absence management solutions. The role also involves vendor credentialing, pipeline management, training, and cross-functional collaboration with sales, marketing, operations, and finance teams.

Responsibilities

• Build and nurture strategic relationships with key stakeholders at target brokerage and consulting firms, establishing TELUS Health as a known, trusted partner across national and regional players
• Lead the vendor credentialing and validation process, managing due diligence, security, and compliance requirements to secure preferred carrier and approved vendor status that unlocks access to broker producers and clients
• Drive new business opportunities by securing internal broker introductions, speaking slots, and placement in RFP and finalist processes, converting broker credibility into qualified client pipeline in partnership with sales teams
• Deliver training and enablement sessions that educate broker teams on TELUS Health's EAP, virtual care, behavioral health, and absence management solutions, ensuring consultants can confidently position our offerings to their clients
• Maintain disciplined stakeholder mapping, relationship tracking, and pipeline reporting using Salesforce CRM, providing leadership with clear visibility into channel health, credentialing status, and growth opportunities by firm
• Partner with marketing and sales leadership to develop firm-specific engagement plans, co-branded materials, and events that reinforce TELUS Health's credibility and differentiation across the broker community
• Represent the voice of the channel by gathering broker feedback and market intelligence, sharing insights with product and sales teams to refine positioning and identify market gaps TELUS Health is uniquely positioned to fill

Skills

• 5+ years of experience in consultant relations, broker channel management, vendor credentialing, or account management within healthcare, benefits, or employee wellbeing solutions
• Established network and credibility within the US broker and consultant community, with direct experience engaging national and regional firms
• Proven track record of success in complex, multinational sales environments with multiple stakeholders
• Demonstrated expertise in building new relationships from the ground up and navigating firm structures to secure vendor validation and preferred carrier standing
• Proven consultative selling and presentation skills with the ability to manage complex sales cycles autonomously from end-to-end
• Entrepreneurial mindset with a strong drive for growth, results, and market expansion
• Excellent communication, interpersonal, and time management skills with high professionalism and business acumen
• Existing broker network or established book of business within the benefits consulting space
• Experience in digital health, SaaS, or services-based solution selling
• MBA or advanced business degree

Benefits

• Uncapped commission potential
• Comprehensive health, wellness, and retirement programs
• Remote / home-based position with flexible, collaborative support
• Internal promotion and development opportunities
• Internal mobility, leadership development, and advancement opportunities within a high-growth organization
• Contribute to meaningful causes through TELUS Days of Giving and initiatives supporting mental health awareness and accessibility

Company Overview