[Remote] Senior Data Analyst

Note: The job is a remote job and is open to candidates in USA. 211 LA is an information and referral services organization serving communities through nonprofit social services. The Senior Data Analyst will transform organizational data into actionable insights by developing advanced SQL analyses, maintaining Tableau and Hex dashboards, validating metrics, and delivering data-driven recommendations to leadership, funders, government audiences, and community partners.

Responsibilities

• Partner with program, operations, and leadership stakeholders to translate business questions into analyses that drive decisions
• Work with leadership and program managers to draft and maintain data reports and analytics for external publication/distribution
• Write advanced SQL to explore, transform, and validate data on top of the governed dbt + Redshift warehouse and its semantic layer
• Build and maintain trusted, refreshable reports and dashboards in Tableau and Hex
• Turn dashboards into narratives that a non-technical audience can understand and act on
• Deliver actionable insights and clear recommendations for executive, funder, and government audiences
• Own analysis accuracy: reconcile every metric against its warehouse / semantic-layer source and maintain a reusable verification/QA checklist before anything is shared
• Define and maintain reporting standards and a lightweight, brand-aligned visual style: consistent metric definitions, disciplined chart selection, and clear labeling
• Support secure, PII-aware delivery of reports to both internal and external audiences
• Apply advanced SQL techniques (PARTITION, LOD-style logic) to solve complex, multi-dimensional analytical problems for stakeholders
• As the capability matures, contribute to advanced, AI-assisted data storytelling and custom visualization—a growth path for this role

Skills

• 5+ years in data analysis, business intelligence, or a comparable role, with a track record of delivering insights that influenced real decisions
• Advanced SQL - PARTITION, geospatial, JSON-parsing, and performance tuning
• Advanced BI and dashboarding proficiency in Tableau (LOD expressions, parameters, publishing) and/or Hex
• Experience working from a governed data warehouse—Redshift or comparable—and comfort with dbt / semantic-layer concepts (metric definitions, grain, data contracts)
• Strong data-storytelling skills: framing exploratory vs. explanatory views, disciplined chart selection, annotation, and a clear “so what.”
• Strong business acumen—able to connect analysis to organizational goals and surface practical, actionable recommendations
• Rigorous source-verification habits and attention to data accuracy
• Excellent written and verbal communication; able to work directly with executive and external stakeholders
• Hands-on experience applying AI to analytics work—e.g., using AI-assisted tools (Claude, GitHub Copilot, Cursor) or LLMs to accelerate SQL, analysis, or reporting—with sound judgment about verifying AI output. This is an emerging area; we value curiosity, practical exposure, and thoughtful, security-minded application
• Custom and advanced data visualization beyond BI tools—component libraries (Recharts, shadcn/ui charts) or lower-level libraries (D3, Visx, Observable Plot)
• Design craft for data: typography, color theory, layout, and accessibility (contrast, colorblind-safe palettes)
• Narrative-web and interactive techniques such as scrollytelling, and live-refresh / connected dashboards
• Secure, PII-aware delivery to external audiences: access control, aggregation thresholds, and governance review
• Exposure to dashboards-as-code, semantic-layer tooling, or agentic / multi-step data-to-report pipelines (e.g., with MCP)
• Prior work in health, social services, public-sector, or nonprofit domains

Benefits

• Comprehensive health and wellness benefits
• Retirement savings plan
• Professional development opportunities
• Flexible work arrangements
• Employee assistance program

Company Overview

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