Remote Position

[Remote] Senior Machine Learning Engineer

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. Replicant is the industry leader in voice AI for customer service, using human-like AI to automate contact center interactions. The Senior Machine Learning Engineer will lead the exploration of Large Language Models and Generative AI, translate research into practical systems, and collaborate across engineering and product teams to develop and deploy high-performing machine learning solutions.

Responsibilities

  • Leading the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields
  • Translating the latest research into high-performing systems and models that can be practically applied to enhance user experiences
  • Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth
  • Actively engaging in all aspects of development, from ideation and experimentation to implementation and deployment
  • Collaborating with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals

Skills

  • 5+ years of software development experience in ML infra, ML tooling, or products with ML usage
  • Excellent communication skills
  • A vivid imagination
  • Passion about engineering and team culture
  • You love tackling ambiguous technical problems and developing solutions to problems with significant impact
  • You are an independent thinker and like to own and solve complex problems
  • You are interested in exploring the nuance and aesthetic of conversations
  • Experienced with the ML ecosystem (e.g. python, pytorch, faiss, elastic search)

Benefits

  • Company-wide offsites and smaller team gatherings designed to make remote work feel personal
  • Tech & learning stipend for conferences, books, and courses
  • Remote work by design with flexibility to manage your calendar
  • Flexible vacations
  • Paid sabbatical after 5 years
  • Comprehensive benefits
  • Stipend to support physical and mental well-being
  • Equity with upside

Company Overview

  • Replicant is a contact center automation software that helps companies automate their most common customer service requests. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.replicant.com/.
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