[Remote] Senior Manager of Infrastructure Efficiency & Capacity Management

Note: The job is a remote job and is open to candidates in USA. Cisco is seeking a Senior Manager to build and lead an enterprise infrastructure efficiency and capacity management practice spanning compute, storage, and cloud platforms. The role establishes forecasting, investment, allocation, and lifecycle decision frameworks, translating infrastructure data into strategic recommendations for executive leadership.

Responsibilities

• Build and lead a high-caliber team of engineers and analysts specializing in capacity economics, infrastructure data analytics, compute, and platform efficiency
• Establish a repeatable operating model for demand forecasting, unit economics, supply allocation, opportunity tracking, and closed-loop outcome verification across Jira and ServiceNow
• Direct independent, evidence-based evaluations of material infrastructure purchases, cloud expansions, and hardware refreshes using defined demand signals, utilization metrics, and TCO models
• Govern cross-domain efficiency strategies including workload placement, right-sizing, hardware reuse, lifecycle refresh timing, and cloud financial commitments (e.g., Savings Plans, Reserved Instances)
• Partner with Corporate Finance to enforce rigorous evidence standards, verifying bottom-line realized savings, cost avoidance, and capacity reclamation without double counting
• Communicate strategic recommendations, technical trade-offs, and investment risks clearly to executive leadership and cross-functional engineering teams

Skills

• Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, Business Administration, or a related technical field (or equivalent practical experience), plus 12+ years of professional experience in infrastructure engineering, cloud/platform systems, technical operations, or enterprise capacity planning
• 5+ years of direct experience building, managing, and leading high-performing teams of senior technical specialists (e.g., staff/principal engineers, systems architects, or technical managers)
• Demonstrated experience directing infrastructure capacity planning, hardware/cloud resource lifecycles, workload utilization modeling, and service continuity across large-scale, multi-service technical environments
• Hands-on experience developing, governing, or implementing quantitative capacity models, demand forecasts, scenario analyses, unit economics, or multi-million dollar Total Cost of Ownership (TCO) / Capital Expenditure (CapEx/OpEx) business cases
• Proven experience evaluating technical system architectures and governing technical investment decisions in partnership with cross-functional leadership across engineering, finance, procurement, and operations
• Experience with infrastructure supply-and-demand planning, refresh justification, capacity forecasting, or FinOps
• Experience modeling cloud commitments such as Savings Plans or Reserved Instances
• Familiarity with compute virtualization, Kubernetes, accelerated compute, GPU/TPU environments, storage, databases, or platform services
• Experience using operational and financial data from systems such as observability platforms, virtualization platforms, Kubernetes environments, cloud billing systems, Jira, or ServiceNow
• Experience establishing governance, policy-as-code, decision records, scorecards, or closed-loop operating rhythms
• Experience validating savings, cost avoidance, utilization improvements, or capacity outcomes with Finance

Benefits

• U.S. employees are offered medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance, subject to Cisco’s plan eligibility rules.
• U.S. employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Company Overview

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