[Remote] Senior Market/Account Manager, Hotels

Note: The job is a remote job and is open to candidates in USA. Priceline is an online travel company that helps customers access travel deals and experience meaningful moments. The Senior Market/Account Manager, Hotels will maintain and grow hotel partnerships and accommodation inventory, using sales, negotiation, revenue management, and data analysis to increase bookings and revenue. The role also leads strategic initiatives, optimizes hotel performance and competitiveness, and builds relationships with hotel and industry partners.

Responsibilities

• Handle a portfolio of high-value and strategic accounts; build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
• Analyze data to identify business growth opportunities; initiate and drive sound recommendations to optimize hotel partnerships within assigned portfolio
• Lead projects and strategic growth initiatives to positively impact the overall performance of Priceline and Agoda
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
• Build effective internal partnerships by collaborating across business units to implement growth initiatives and drive market strategy
• Prepare presentations and materials to present at both external and internal meetings
• Provide regular feedback to internal stakeholders in developing effective and scalable solutions to improve reporting, processes and operational efficiencies
• Represent Priceline in the local market, participate in industry organizations and events, and build Priceline’s presence by developing relationships with key decision makers at hotels, technology partners and other relevant partners

Skills

• Bachelor's degree or master's degree or equivalent experience, in any relevant field
• 5+ years professional sales experience; minimum 1 year in travel industry required
• Demonstrated success acquiring & building long term customer relationships
• Proficiency in handling high-level stakeholders and specialized enterprise accounts
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
• Excellent interpersonal skills and ability to influence external and internal stakeholders
• Hungry, determined, motivated, solution-oriented, and results-focused
• Strong critical thinking, data analysis and data visualization skills
• Possesses self-awareness, a sense of curiosity and a growth mindset
• Comfortable in two-way feedback culture and challenging the status quo
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
• Flexibility to travel up to 30% for partner/market visits and team meetings
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust
• The Right Results, the Right Way is not just a motto at Priceline; it's a way of life. Unquestionable integrity and ethics is essential

Benefits

• Certain roles may be eligible for an annual bonus and/or equity grant.
• Hybrid working model, including two days onsite and the option to work remotely or in the office on the remaining days.
• Medical, dental, vision, and mental health resources.
• PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Ability to work up to 4 weeks per year from anywhere.
• Parental leave.
• Dependent care and family support resources.
• Summer Fridays.
• Office perks including stocked kitchens and catered meals, varying by location.
• Retirement plans with company contributions.
• Life and disability coverage.
• Tax-advantaged accounts.
• Employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Travel and partner discounts.
• Tuition support.
• Legal support.
• Pet benefits.
• Employee Resource Groups (ERGs), social events, recognition programs, and service awards.

Company Overview

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