[Remote] Senior Marketing Account Manager

Note: The job is a remote job and is open to candidates in USA. Tribute Technology is hiring a Senior Marketing Account Manager to serve as the marketing strategist for a dedicated book of funeral home clients. The role develops multichannel growth strategies, directs internal producers, and manages client relationships, retention, and performance outcomes across digital channels.

Responsibilities

• Act as the lead marketing strategist for every client in your book of business, building a clear vision for growth and a multichannel plan to get there
• Define what success looks like for each client, setting goals and KPIs tied to their business outcomes
• Direct our internal team of producers to execute your strategy across social media, Google Ads, SEO, email automation, branding, and websites
• Own a defined client list, with performance measured against retention, client satisfaction, and account growth targets
• Deliver regular performance reporting, connecting results to strategy and recommending where to adjust, invest, or expand
• Independently own client communication, running meetings with a clear agenda, action items, and follow-through
• Balance a multi-client workload while consistently hitting deliverables and deadlines
• Quickly learn the nuances of the death care profession so your strategies reflect how families choose a funeral home

Skills

• 4–6 years of hands-on digital marketing experience across social media, Google Ads, SEO, email automation, branding, and web, with a track record of hitting performance targets for multichannel clients
• Proven ability to build trusted, long-term client relationships that drive retention and account growth
• Demonstrated success building trusted, long-term client relationships that drive retention and account growth
• Experience managing both small business and enterprise-level accounts
• Strong internal coordination skills, able to direct a team toward deliverables
• Exceptional written and verbal communication skills, including presenting strategy and results to clients with confidence
• Confidence handling difficult conversations, from pushing back on strategy to addressing performance concerns
• Strong attention to detail across client deliverables
• Relentless follow-up on outstanding tasks and client requests

Benefits

• 401k Match
• Cigna for health, vision, dental
• PTO
• Paid Holidays
• Corporate Equipment
• Outstanding collaborative work environment

Company Overview