Remote Position

[Remote] Senior Product Design Manager, Clio Work

๐ŸŒ Remote ยท United States ๐Ÿ’ผ Full-time

Note: The job is a remote job and is open to candidates in USA. Clio is seeking a Senior Product Design Manager to lead product design for Clio Work, its AI-native workspace for legal professionals. The role sets design strategy, leads and develops a team of product designers, and partners with Product and Engineering to deliver user-centered legal technology experiences.

Responsibilities

  • Define and drive the design vision and strategy for your area of Clio Work, partnering with Product and Engineering to translate business goals, data, and customer insights into actionable design strategies and solutions, while providing leadership and mentorship within the design org
  • Build, lead, and mentor a team of product designers, fostering a culture of collaboration, innovation, and excellence
  • Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle
  • Establish and continuously improve design processes, standards, and best practices, ensuring consistency and scalability across your area of Clio Work
  • Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements
  • Effectively communicate design concepts, strategies, and rationale to stakeholders at all levels, influencing product direction
  • Hire and develop the best. Conduct performance reviews, provide feedback, and support the professional development of your team
  • Manage design resources and forecast future needs, ensuring the team is adequately staffed to meet product goals
  • Contribute to and evolve Clio's design system, ensuring consistency and efficiency across the platform

Skills

  • 10+ years of experience in product design, with experience shipping AI-native enterprise software required
  • 5+ years of experience managing and leading product design teams
  • Proven track record of shipping high quality, impactful work in complex and regulated problem spaces
  • Demonstrated ability to build and lead high-performing design teams
  • Demonstrated ability to make hard decisions with accountability and transparency
  • Removes ambiguity, is adaptable and flexible
  • Understand key business metrics, user needs and how to connect them to Design
  • Excellent cross-disciplinary collaboration and organizational agility
  • Expert in user research methodologies and the ability to translate research findings into actionable design strategies
  • Strong understanding of interaction design principles, data visualization, and information architecture
  • Proven ability to work in a fast paced environment
  • Experience working on large-scale, complex projects, and agile development processes
  • Expert in design and prototyping tools (e.g., Figma, Miro, Cursor, Claude Code, Figma Make, etc.), with fluency in Claude skills
  • Experience with accessibility standards (WCAG)
  • Experience with SaaS products

Benefits

  • Top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Company Overview

  • Clio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships. It was founded in 2008, and is headquartered in Burnaby, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://www.clio.com.
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