[Remote] Senior Project Manager

Note: The job is a remote job and is open to candidates in USA. Effectual is hiring a Senior Project Manager within its Project Management Office to oversee delivery across customer engagements and drive successful outcomes on time and within budget. The role leads project governance, customer and partner relationships, resource coordination, risk management, and collaboration across multiple workstreams.

Responsibilities

• Champion Effectual's Delivery Framework through effective Scrum or hybrid practices, facilitating regular collaboration with project resources, partner teams, and customer stakeholders to monitor progress, remove obstacles, and drive accountability for timely project completion
• Coordinating staffing of customer workstreams
• Serving as the escalation point for risk management and mitigation of customer concerns
• Cultivating productive, trusted relationships with key customer executives and stakeholders
• Understand customer business priorities and objectives, and ensure that Effectual's work is focused on delivering value, driving outcomes, and supporting strategic goals
• Preparing, scheduling, and conducting project kick-off meetings
• Preparing and delivering weekly project status reports and conducting weekly checkpoint meetings to review project status
• Researching client questions, including technical questions and billing issues, and providing timely responses
• Communicating and negotiating adjustments to project delivery timelines; preparing and delivering change orders
• Assess customer governance and cloud maturity, develop customized communication and governance plans to achieve engagement goals and timelines
• Allocating, scheduling, and managing project-related resources, inclusive of managing resource conflicts
• Meeting regularly with team members to review progress and holding team members accountable on task delivery timelines to ensure timeliness and accuracy
• Ensuring team members are entering time on a daily/weekly basis; reviewing and approving time submissions in a timely fashion
• Regularly monitoring project financials (total hours burned vs forecasted) and notifying PS leadership and the Account Executive of any risks to delivery timeline, budget, or scope as soon as identified
• Preparing level-of-effort (LOE) and duration estimates for review and cost estimation by PS leadership and Account Executives
• Scheduling meetings with stakeholders and gathering information requested from the client in a timely fashion
• Clarifying deliverables, defining the client's expectations, and negotiating a mutually acceptable definition of done for each project deliverable
• Mentor and coach less experienced Effectual PMs to strengthen their project delivery, leadership, and stakeholder management capabilities
• Notifying and inviting Account Executives to key meetings (e.g., project kickoff and close-out)
• Listening for and communicating potential opportunities for follow-on work and other opportunities
• Providing ongoing visibility into project delivery and maintaining open lines of communication, responding to questions in a timely fashion
• Build strong working relationships with partner and client delivery teams to drive seamless and effective engagement delivery

Skills

• Degree in Business Administration, Engineering, Computer Science, or a related field
• 7+ years as a Project Manager or similar role within a professional services or technology consulting organization
• Experience delivering complex cloud migration and technology consulting projects; demonstrated ability to manage multiple workstreams concurrently on time and within budget
• Proven ability to lead, influence, and drive accountability across cross-functional teams without relying on positional authority
• Excellent executive level and client-facing communication skills, with the ability to build rapport, manage expectations, and influence stakeholders at all levels including senior executives
• Strong business acumen, with the ability to understand client needs and align solutions to achieve their strategic objectives
• Demonstrated experience in business development, including identifying opportunities, crafting proposals, and driving revenue growth
• Knowledge of industry best practices and trends in professional services
• Proficiency in project management software and tools, including Jira and FinancialForce
• AWS Certification (e.g., AWS Certified Cloud Practitioner)
• Project Management certification (e.g., PMP)
• Agile certifications (e.g., Scrum Alliance Certified Enterprise Coach (CEC), PMI Agile Certified Practitioner (PMI-ACP))
• Broader AWS certifications beyond Cloud Practitioner
• Prior experience using Jira and FinancialForce

Benefits

• Medical, dental, and vision health insurances
• Short term disability, long term disability, and life insurances
• 401k with company match
• Paid time off (PTO) (120 hours PTO that accrue over one year)
• Paid time off for major holidays (14 days per year)

Company Overview

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