[Remote] Senior SharePoint LMS Analyst

Note: The job is a remote job and is open to candidates in USA. UnitedHealth Group is hiring a Senior SharePoint LMS Analyst to build and administer content, learning pathways, and change management activities supporting enterprise adoption of AI tools. The role manages SharePoint content and LMS training programs, analytics, and collaboration to deliver an accessible, effective learning experience.

Responsibilities

• Use enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement across learning and content administration operations
• Evaluate emerging trends to inform solution design, platform optimizations, and strategic learning innovations
• Administer, maintain, and optimize SharePoint Online sites, pages, permissions, lists, and content repositories supporting training selection and enrollment tools
• Administer, manage, and report on learning events and training programs using enterprise Learning Management Systems (LMS) and data analytics tools
• Create, curate, publish, and update engaging site content-including learning pathways, announcements, success stories, self-directed learning resources, and FAQs
• Develop and enforce information architecture, taxonomy, metadata, and content governance standards to optimize navigation, searchability, and user experience across collaboration platforms
• Partner with AI productivity tool teams and business stakeholders to align content and training engagements with change management, employee engagement, and adoption goals
• Monitor communities, participation trends, adoption metrics, and user feedback to gather business intelligence around AI tool adoption and drive continuous program improvements
• Connect training engagements with community platforms (e.g., Viva Engage, Microsoft Teams) to facilitate online discussions, answer user questions, and drive peer-to-peer knowledge sharing
• Identify agentic and automated tool solutions to simplify ease of use, enhance access to information, and elevate the overall user experience

Skills

• 5+ years of experience in the design, building and content management of SharePoint Online sites and repositories
• 5+ years of experience administering training programs on enterprise Learning Management System (LMS) platforms with data reporting and analytics
• 5+ years of experience developing knowledge/content management strategies focused on online/live training content, self-directed learning design, and learning pathway construction
• Practical experience with enterprise AI technologies and tools, including Microsoft 365 Copilot and generative AI solutions
• Knowledge of agentic AI solutions to solve for evolving digital user experience and information delivery
• Demonstrated ability to establish information architecture, taxonomy, and content governance standards across large enterprise environments
• Strong communication, facilitation, and relationship-building skills across a matrixed organizational structure
• Demonstrated experience supporting technology adoption, change management, employee engagement, or enterprise learning initiatives
• 3+ years of experience analyzing online tool metrics, feedback data, and adoption telemetry to improve community participation and user experience
• 5+ years of experience with Microsoft 365 collaboration tools, including Microsoft Teams, Power Automate, SharePoint Online, and Viva Engage

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• You will enjoy the flexibility to telecommute from anywhere within the U.S.

Company Overview

• UnitedHealth Group is a medical insurance company that offers health technology, patient checkups, and pharmacy services. It was founded in 1977, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.unitedhealthgroup.com/.

Apply To This Job