[Remote] Senior Site Reliability Engineer, CloudOps

Note: The job is a remote job and is open to candidates in USA. ICU Medical is seeking a Senior Site Reliability Engineer, CloudOps to support, scale, and optimize a multi-account AWS environment hosting healthcare-oriented applications and analytics platforms. The role focuses on infrastructure engineering, operational reliability, production support, incident response, CI/CD, compliance, and cloud modernization toward containerized and Kubernetes-based platforms.

Responsibilities

• Manage, maintain, and troubleshoot a multi-account AWS Organization environment (35+ accounts) and core services, including EC2, ECS/Fargate, Lambda, S3, CloudFront, API Gateway, and Aurora/RDS databases
• Support production deployments, CI/CD pipelines (Jenkins, AWS CodePipeline), and infrastructure automation using Python, Bash, and AWS CloudFormation
• Monitor system health and performance using Datadog, CloudWatch, and Zabbix; investigate alerts, execute root-cause analysis, and refine monitoring coverage to reduce operational noise
• Participate in a shared on-call rotation, managing incident response and performing failover/recovery validation for production applications and data stores
• Maintain HIPAA/HiTrust compliance and security posture by managing tools like Prisma/Cortex Cloud, Security Hub, and GuardDuty, while enforcing proper IAM policies and network segmentation
• Support Java (Spring Boot) and Python applications running in containers, assisting developers during investigations and preparing for future Kubernetes (EKS) modernization initiatives

Skills

• * Deep hands-on expertise with AWS core services (networking, compute, serverless, and database technologies) and CloudFormation IaC automation
• * Strong Linux administration skills (primarily Ubuntu) along with proficiency in Python and Bash scripting for operational automation
• * Experience with containerization technologies (Docker, ECS/Fargate) and familiarity with modern Kubernetes ecosystems (EKS, Helm, ArgoCD)
• * Solid understanding of observability tools (Datadog, CloudWatch, Zabbix) and CI/CD pipelines (Jenkins, CodePipeline, Git workflows)
• * Knowledge of cloud security best practices, access management (IAM), and compliance frameworks within regulated sectors (HIPAA/HiTrust)
• * Proven diagnostic, incident-management, and analytical troubleshooting skills for complex microservices architectures
• * Must be at least 18 years of age
• * High School Diploma required
• * Bachelor's degree from an accredited college or university is required
• * 7+ years of hands-on experience in AWS Cloud Engineering, DevOps, Site Reliability Engineering (SRE), or Infrastructure Engineering
• * Practical background supporting production workloads in Linux/AWS environments, reading application logs, and making minor code fixes
• * Direct experience participating in on-call rotations and incident response protocols
• * Prior experience in the healthcare industry maintaining HIPAA/HiTrust-compliant infrastructure
• * This is largely a sedentary role
• * Typically requires travel less than 5% of the time
• * This role is based remotely; the incumbent may be remote in any state other than Colorado; California; Connecticut; Montana, Maine or New York

Benefits

• Remote work arrangement; this role may be remote in any state other than Colorado, California, Connecticut, Montana, Maine or New York.

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