[Remote] Software Engineer - Platform Observability and Intelligence

Note: The job is a remote job and is open to candidates in USA. Fastly is hiring a Software Engineer for its Platform Observability and Intelligence team. The role contributes to Fastly’s internal observability capabilities and developer portal, helping engineers discover, understand, and operate services and tooling.

Responsibilities

• Design, build and maintain software and platform capabilities that power Fastly’s internal observability function and developer experience
• Contribute to the development of our internal developer portal, helping engineering teams discover services, documentation, and operational tooling all in one place
• Work with your team to break down project requirements into concrete tasks, and take ownership of your assigned work through to completion
• Debug and resolve issues across the software stack, from datacenter hardware to the browser, often spanning multiple services and data sources
• Communicate clearly about the status of your work and any problems you encounter. Write useful updates, ask good questions, and raise issues early rather than at the deadline
• Collaborate with other engineers on the team. Provide thoughtful code review and share context and knowledge
• Participate constructively in team planning and retrospectives
• Participate in on-call rotation as required, and respond to incidents within the team's SLA while on-call

Skills

• 2+ years of professional software engineering experience, with demonstrated ability to deliver quality work on reasonably well-defined projects with limited oversight
• Experience in a statically typed, modern back-end language (Go, Java, Rust, etc.)
• Experience in modern front-end frameworks (React, etc.), or a willingness to dive in and become proficient
• Experience with SQL and database-driven applications
• Experience working with Linux systems and the shell
• Experience working with distributed systems or cloud-based services, and an interest in developing deeper expertise in operating and debugging them
• Comfort with large and unfamiliar codebases: jumping into a system you didn't build, figuring out the context, and contributing with confidence. Our stack is broad, and you will regularly work in code you haven't seen before, including code written at Fastly and open-source codebases
• Strong debugging skills: forming hypotheses and narrowing down causes methodically. You're willing to step outside your primary area of expertise to get to the bottom of something
• Clear, thoughtful writing and communication. You understand that a precise Slack message, a well-written pull request description, or a clear explanation to a teammate is just as important as the code itself
• A service mindset. The people who use our tools depend on them to do their jobs. You care about their experience, you're approachable when they have questions, and you follow through and close the communication loop
• A proactive disposition. You take ownership of your responsibilities. When you finish a task, you look for the next useful thing. When you see something that could be better, you say so
• Comfort working within lightweight agile processes. You participate constructively in planning and retrospectives, and you see team rituals as tools for coordination, productivity, and collaboration
• A desire to grow in your skills, knowledge, and scope. Enthusiasm for learning new technologies
• Backstage or other internal developer portal frameworks, open-source software in general
• Enterprise-scale observability systems (e.g., Prometheus, Grafana, Splunk, Datadog, ELK, or similar
• Cloud platforms (AWS/GCP), orchestration (Kubernetes), infrastructure-as-code tools (Terraform, Ansible, Chef)
• Data science and data engineering, capacity planning, cost modeling, or FinOps practices
• Network protocols and infrastructure, datacenter infrastructure, physical server administration
• Training, teaching, or developing documentation and educational materials for internal tools

Benefits

• Eligible to participate in Fastly’s equity program.
• Eligible to participate in Fastly’s discretionary bonus program.
• Medical, dental, and vision insurance, starting on the first day of employment.
• Family planning support.
• Mental health support and an Employee Assistance Program.
• Life, disability, and accident insurance.
• Flexible Vacation policy.
• Up to 18 days of accrued paid sick leave.
• 401(k), including company match.
• Employee Stock Purchase Program.
• 12 paid local holidays in 2026.
• 12 paid company wellness days in 2026.
• Largely hybrid work model, allowing employees to split their time between the office and home; hybrid near a local office is preferred. Remote candidates within the US may be considered.

Company Overview

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