[Remote] Software Engineering Manager

Note: The job is a remote job and is open to candidates in USA. Ford Pro’s Vehicle Care engineering team builds platforms and experiences that help customers understand, maintain, service, and derive more value from their vehicles. The Engineering Manager will lead a multidisciplinary engineering team, shape technical strategy, partner with product and design, oversee architecture and operational health, and support the growth and well-being of engineers.

Responsibilities

• Lead and Grow the Team
• Lead, coach, and develop engineers across experience levels, providing clear expectations, actionable feedback, autonomy, and meaningful growth opportunities
• Build an inclusive, collaborative, and psychologically safe culture where diverse perspectives are valued
• Hire and develop talent as the team and organization continue to grow
• Deliver Meaningful Customer Outcomes
• Partner with product managers, designers, and business stakeholders to translate customer needs into clear technical plans
• Bring engineering into product discovery early, helping partners evaluate opportunities, assumptions, risks, and potential solutions
• Shape the roadmap by balancing customer value with reliability, security, technical debt, and architectural investment
• Navigate cross-team dependencies and communicate decisions and tradeoffs clearly to technical and non-technical partners
• Guide Engineering and Operations
• Maintain a strong technical pulse while empowering engineers to own implementation and design decisions
• Guide architecture, system and API design, and technical tradeoffs for scalable, secure, and maintainable systems
• Foster end-to-end ownership, including observability, incident response, performance, reliability, and a sustainable support model
• Improve how the team builds and delivers software through automation, testing, continuous delivery, and fast feedback
• Lead calmly through ambiguity and production challenges, using operational and delivery signals to help the team learn and improve

Skills

• Bachelor's degree in Computer Science or related OR a combination of education and experience
• 8+ years of professional software engineering experience, including 3+ years directly managing software engineers, or equivalent experience
• A consistent track record of hiring, developing, and leading effective engineering teams
• Experience creating a healthy team environment that is supportive, challenging, inclusive, and accountable
• Strong technical judgment grounded in experience building and operating complex software systems at scale
• Experience leading significant technical initiatives with dependencies and impact across multiple teams
• The ability to partner closely with product, design, data science, and business stakeholders to define, deliver, and measure product outcomes
• A pragmatic approach to architecture and design, with a preference for simple, extensible solutions that can evolve across customers and use cases
• A high bar for product quality and operational rigor, including reliability, observability, and sustainable production support
• The ability to lead with autonomy, sound judgment, and calm in fast-moving and ambiguous environments
• Strong product and design instincts, with an ability to find elegant solutions to complex customer problems
• Experience building platforms or shared capabilities used by multiple product teams
• Experience building relationships and influencing technical direction across organizational boundaries
• Experience leading a distributed team across locations or time zones
• Visa sponsorship is not available for this position

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time
• Remote work arrangement

Company Overview