[Remote] Sr. Accounts Receivable Specialist

Note: The job is a remote job and is open to candidates in USA. WEX Inc is hiring a Senior Accounts Receivable Specialist to verify and post routine and complex customer payments accurately and promptly. The role also handles reconciliations, adjustments, refunds, payment inquiries, process controls, and opportunities to use AI and automation in operational processes.

Responsibilities

• Ensures that payments received from customers are applied accurately and promptly to accounts, based on SLOs
• Processes and records all payment types, including ACH, wires, and lockbox activity
• Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved promptly with no customer disruption
• Responsible for processing adjustments, write-offs, and refunds
• Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data
• Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions
• Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times
• Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes. This includes initiatives to drive scale, reduce reliance on manual processes, and mitigate operational risks
• Participates in ad hoc projects to assist the Team Leader and other internal stakeholders
• Responsible for training other AR Specialists
• Maintains advanced knowledge of systems and processes across multiple lines of business
• Partners with Quality Assurance to maintain robust, efficient process documentation

Skills

• Bachelor's degree or a minimum of 3 years of related work experience
• Robust accounting, analytical, and problem-solving skills
• Advanced knowledge of PC based application software with an emphasis on Google Sheets
• Drives process improvements and innovation, demonstrates in-depth knowledge of industry trends, and actively mentors others while pursuing advanced expertise
• Excellent time management, prioritization, goal setting, planning and work scheduling skills, and demonstrated project management capabilities and the ability to drive work to completion on schedule
• Advanced attention to detail
• Motivated self-starter who possesses effective written and verbal communication skills
• Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes

Benefits

• Health, dental and vision insurances
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement
• Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan.

Company Overview

Company H1B Sponsorship