[Remote] Sr. Product Manager, SMB

Note: The job is a remote job and is open to candidates in USA. ZipRecruiter is an online employment marketplace powered by AI-driven smart matching technology that connects businesses and job seekers. The company is seeking a Senior Product Manager to own product vision and execution for an SMB product area, lead roadmaps, analyze metrics, conduct user research, define go-to-market strategy, and build AI-powered experiences that improve employer outcomes and business growth.

Responsibilities

• Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution
• Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness
• Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area
• Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold
• Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research
• Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker
• Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires

Skills

• 5+ years of proven success in product management, with a record of delivering results
• Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers
• Deep experience building business-facing products at scale
• You aren't just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features
• You have a passion for speaking directly with your users and personally conducting user research
• You are a "smart generalist" who can be thrown at any complex problem—whether it's a technical architectural hurdle or a brand-new market opportunity—and figure it out
• You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact
• Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)
• Previous experience leading products specifically geared towards SMB customers

Benefits

• We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued
• Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Company Overview

Company H1B Sponsorship