[Remote] Sr. UX Writer

Note: The job is a remote job and is open to candidates in USA. Jellyvision is hiring a Sr. UX Writer for MyALEXHealth, an incubation-stage digital Medicare guide. The role leads human-centered writing, branching conversation and content logic, audio production, and compliance review from draft through launch.

Responsibilities

• Draft interactive, branching advisor conversations that feel like a smart friend, not a robot reading a policy. Write the linear stuff too: teaser and marketing videos, articles, and UX copy down to the button label and the error state
• Keep voice and tone consistent so product and marketing read as one brand
• Hand engineers requirements, not riddles: here's the script, and here's what it needs the system to do
• Understand how data comes back from APIs and write so the words hold up against the real, messy data, not just the happy path
• Generate and shape AI voiceover for our host so it sounds like a person, not a GPS
• Direct live VO talent when a project calls for it, and pick the takes that land
• Edit, mix, and caption to a clean, launch-ready standard. We'll train the technical mechanics; the ear is on you
• Own content in our CMS from first draft to live URL, and QA it against your own script
• Prep scripts for compliance review so they're accurate to the Medicare program and true to the letter of federal rules
• Work with team leadership on carrier and CMS feedback: sorting what needs a real change from what needs a clarifying reply, and making the change without killing the writing
• You own the script, then you coach it to life. Designers, engineers, and collaborators build with you, not for you. The vision and the translation come from you, and you bring people along by making them want to nail it. Think showrunner, not assembly line

Skills

• 5+ years of experience in a writing-led, multi-disciplinary role spanning some combination of interactive content, UX writing, conversational design, content strategy, or digital storytelling
• You write like people talk, and you're funny without visibly trying
• You think in systems. Branching logic and messy data don't scare you; they kind of delight you
• You have an ear. You can hear when a VO line runs a beat too long or lands a shade too chipper
• You sweat the details. In compliance, "close enough" is how brands get in trouble, and you catch the thing everyone else skims
• You treat AI as a power tool, not a threat. You know where it speeds you up and where it makes slop, and you never ship the slop
• You have the portfolio to prove it: real work where you made something complicated feel simple and something dry feel alive. Interactive, editorial, advertising, or education backgrounds all fit

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