[Remote] Staff Machine Learning Engineer, Assistance Engineering

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform connecting hosts and guests through stays and experiences. The Staff Machine Learning Engineer will develop cutting-edge AI technologies for customer service, shaping initiatives from concept through production and building scalable ML systems and product integrations. The role involves cross-functional collaboration and advancing AI/ML practices across customer service products.

Responsibilities

• Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems
• Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products
• Learn and share the latest AI/ML technologies with the team

Skills

• PhD/Master's degree, preferably in CS, or equivalent experience
• 9+ years of ML engineering experience, with ownership responsibility over large-scale software systems
• Background in the design and development of AI and ML systems and services, and a deep passion for building efficient and scalable ML-powered products
• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations
• This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. [Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list.](https://careers.airbnb.com/) If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from
• Experience with LLM driven chatbot and Agentic AI products would be a big plus

Benefits

• This position is US - Remote Eligible, subject to living in a state where Airbnb, Inc. has a registered entity.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Company Overview

Company H1B Sponsorship