[Remote] Staff Product Analyst

Note: The job is a remote job and is open to candidates in USA. Assured provides software solutions that modernize insurance claims processing, including self-service claim filing and backend fraud detection. The Staff Product Analyst will analyze product performance, user behavior, and market data; develop reporting and dashboards; design experiments; and deliver actionable insights to guide product strategy and improvements.

Responsibilities

• Conduct in-depth analysis of product performance metrics, user behavior, and other key data points to identify trends, patterns, and opportunities for improvement
• Develop and maintain dashboards and reports that track product KPIs, providing clear and actionable insights to stakeholders
• Design, implement, and analyze A/B tests to measure the impact of new features, product changes, and other experiments
• Work closely with product managers, engineers, and marketing teams to ensure that data-driven insights are integrated into product development and strategy
• Analyze customer feedback and behavior to understand user needs and preferences, translating this data into actionable recommendations for product improvements
• Conduct competitive analysis and market research to stay informed of industry trends and how they impact our product strategy
• Ensure data accuracy and consistency by working with data engineers to validate and clean datasets
• Perform ad hoc analysis to support specific business questions and challenges as they arise

Skills

• 💼 Experience in product analytics, data analysis, or a similar role
• 🧑‍💻 Some app development experience in TypeScript or Python, with the ability to write sufficient code and submit Merge Requests (MRs) to instrument applications using tools like Mixpanel, through TypeScript or Python SDK
• 🧠 Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights
• 🗣️ Excellent verbal and written communication skills, with the ability to present findings to both technical and non-technical stakeholders
• 🔍 High level of attention to detail and accuracy in data analysis and reporting
• 🤝 Ability to work effectively in a collaborative, fast-paced environment
• 💻 Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Looker). Experience with statistical analysis tools (e.g., R, Python) is a plus

Benefits

• Equity packages for all employees
• Platinum medical, dental, and vision
• Free life insurance, including long-term disability and short-term disability
• Unlimited PTO: uncapped vacation days and paid holidays
• Maternity and paternity leave
• Assured contributes 3% of your income to a 401(k), even if you don't contribute
• Lunch provided twice per week
• Monthly phone stipend and other home office perks
• Health FSAs and HSAs: pre-tax accounts for out-of-pocket medical expenses
• Team events and offsites

Company Overview