[Remote] Staff Technical Program Manager, Enterprise AI

Note: The job is a remote job and is open to candidates in USA. Procore Technologies provides technology solutions for the construction industry. The Staff Technical Program Manager, Enterprise AI leads enterprise-wide AI programs and develops governance and operational frameworks to scale AI across the organization.

Responsibilities

• Lead complex, enterprise-wide AI programs end-to-end, executing major rollouts from initial strategic plan to full operational adoption to drive company-wide efficiency
• Manage multi-team dependencies, risk frameworks, and program timelines across Enterprise IT, Security, Legal, and Business Units to ensure seamless delivery of AI capabilities
• Establish and drive the operational program cadence, leading partner alignment sessions and compiling executive-level monthly progress reporting
• Own and optimize the enterprise AI intake and request routing pipeline, accurately capturing business value, technical requirements, and success metrics for new tools and connectors
• Track requests throughout the complete software lifecycle—from initial intake and prioritization through incubation, scaling, and production adoption
• Facilitate the enterprise AI governance and review process in coordination with Security, GRC, and Legal to ensure consistent evaluation and compliance standards across all initiatives
• Manage the core enterprise backlog for AI use cases and connectors in alignment with product priorities, maintaining transparent communication with stakeholders
• Design and implement scalable, repeatable operational processes including intake forms, service level agreements, routing workflows, and program documentation

Skills

• 8+ years of experience in technical program management successfully delivering large-scale cross-functional programs within an enterprise environment
• Proven background in designing, establishing, and scaling intake, governance, or service management operational frameworks
• Demonstrated track record of effective cross-functional leadership and collaboration with engineering, security, legal, compliance, and business unit stakeholders
• Practical technical understanding and fluency with modern AI tools, architectures, and workflow tools (such as Jira and Jira Service Management) to effectively triage technical requests
• Excellent organizational skills, proactive follow-through, and strong written communication capabilities necessary to simplify complex topics for varied audiences
• Comfort navigating ambiguity and building structured operational frameworks where none currently exist
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience
• Technical Program Manager, Senior Program Manager, or IT Portfolio Manager within an enterprise technology, SaaS, or high-growth tech environment
• Operations Lead, Governance Manager, or Service Management Lead focused on emerging technologies, enterprise architecture, or AI/ML initiatives
• Experience managing cross-functional risk, compliance, and deployment pipelines for enterprise software or data/AI platforms

Benefits

• Flexibility for remote candidates anywhere in the U.S.
• This role may also be eligible for Equity Compensation.
• This role may also be eligible for Bonus Incentive Compensation.

Company Overview

Company H1B Sponsorship