[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Rain for Rent provides temporary liquid handling solutions. The Strategic Account Manager serves as the primary contact for assigned strategic customers, developing account plans and relationships to grow revenue and customer satisfaction while coordinating consistent quotations and contracts.

Responsibilities

• Lead and manage strategic accounts to increase market share, profitability, and revenues
• Prepares budgets, account plans, and succession plans for each assigned account
• Establishes relationships up and down the chain of command for each strategic account
• Meet or exceed assigned strategic account revenue goals
• Work closely with Sales Representatives, Regional Sales Managers, Branch Managers, Regional Vice Presidents, and Corporate Staff to support their strategic and regional account efforts
• Communicates account objectives for sales, and coordinates project scope of work, product and resource needs, timelines, and customer service to branch and corporate personnel
• Ensure accounts receivable for assigned accounts do not go past 90 days (≤8% over 90)
• Assists in the development of marketing and training materials and contributes to development of the segment strategy including product development, brand positioning, pricing, and expansion
• Develop new sales opportunities using creativity and resourcefulness
• Actively leads the resolution of strategic account issues
• Prepare written monthly reports and weekly updates on account revenues and issues
• Increase visibility of the corporate strategic account program by attending regional meetings, sales presentations, conference calls, conferences, trade shows, conducting BB / TS and other interactive opportunities
• Promote the company value proposition including full-service solutions
• Attends industry events for networking and continual professional development
• Manages travel and entertainment expenses within budget
• Handles high stress situations and communicates calmly, concisely and professionally
• Committed to exceeding customer expectations; is versatile and manages changing priorities
• Actively promotes the best practice of safety and environmental standards and behaviors
• Exhibit strong work ethic and negotiation skills
• Other duties as assigned to support the operation

Skills

• The Strategic Account Manager has dual responsibility to be the primary point of contact for a select number of key customers and manage the relationship with assigned strategic accounts within the continental USA
• The primary goal of this position is to increase revenue and customer satisfaction with assigned strategic account customers by developing and executing annual account plans
• The Strategic Account Manager is responsible for ensuring consistent formatting, pricing, scopes of work, terms / conditions on all quotations and contracts with the strategic accounts
• Ideal candidate will have previous refinery and/or environmental sales work experience
• Handles high stress situations and communicates calmly, concisely and professionally
• Committed to exceeding customer expectations; is versatile and manages changing priorities
• Exhibit strong work ethic and negotiation skills

Benefits

• Comprehensive medical, dental, and vision insurance
• Matching 401(k) retirement savings plan
• Nine paid holidays and a generous paid time off (PTO) program
• Tuition reimbursement to support continued education
• Company-sponsored training and career development opportunities
• Pet insurance
• Strategic Account Managers are eligible for our generous annual bonus incentive
• Strategic Account Manager position is eligible for our vehicle reimbursement program
• Remote position; candidates must live within 2 hours of a major airport; coverage territory encompasses the Rockies to the West Coast

Company Overview