[Remote] Strategic Account Manager

Note: The job is a remote job and is open to candidates in USA. Acumatica is hiring a Strategic Account Manager to manage and grow relationships with key enterprise clients. The role serves as a trusted advisor, drives adoption of its SaaS platform, and identifies expansion opportunities while overseeing account plans, renewals, and cross-functional collaboration.

Responsibilities

• Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners
• Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies
• Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges
• Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements
• Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively
• Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM)

Skills

• 5+ years of strategic partnerships, business development experience in the SaaS industry
• Proven experience and success in a Partner / Channel / Alliances role
• Demonstrable ability to achieve key revenue targets
• Ability to create and present GTM plans; drive internal and external alignment
• Demonstrated capabilities to leverage cross-functional support
• Result orientation and comfort with setting and achieving metrics & outcomes
• Knowledge of SaaS metrics (e.g., ARR, MRR, churn, LTV) and how they impact account strategy
• Experience working with enterprise clients in the ERP (plus)
• Strong networking and relationship-building skills
• Excellent analytical and problem-solving skills
• Strong understanding of cloud requirements in the North American market
• Excellent verbal and written communication skills
• Self-motivated, organized, detail-oriented, and resourceful
• Project management expertise, strong planning skills

Benefits

• Remote work
• Certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance.
• Certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

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