Remote Position
[Remote] Strategic Account Manager - Injection
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Milacron is a global industrial leader in engineered injection molding and extrusion solutions for the plastics processing industry. The Strategic Account Manager manages enterprise-wide relationships with strategic accounts, develops account strategy, leads senior-level commercial engagement, and partners with field sales teams to drive revenue growth, retention, and expansion.
Responsibilities
- Serve as the primary owner of assigned strategic (ultimate parent and parent-level) accounts, with responsibility for relationship management and commercial alignment across all strategic account types
- Drive awareness of Milacron’s capabilities within new and existing national / parent-level accounts through proactive, strategic outreach
- Develop and maintain a specialized understanding of each assigned strategic account, including customer structure, trends, and performance drivers, to inform account strategy and execution
- Coordinate overall strategic account sales strategy, collaborating with Field Sales Representatives to support site-level execution and close opportunities
- Lead quote and order finalization activities for strategic accounts, ensuring alignment across Sales, SPE, Product, and Engineering teams
- Lead executive-level and C-suite negotiations at the parent level; support plant-level negotiations as needed in partnership with the field
- Drive parent-level customer commitments, including presence and leadership in key site-level close activities when required
- Own annual strategic account planning, ensuring alignment of strategy, priorities, and execution across the field organization
- Conduct quarterly account reviews to assess performance, identify risks and opportunities, and adjust strategy as needed
- Lead monthly internal reviews with field and cross-functional partners to ensure execution discipline, visibility to changes, and CRM accuracy
- Identify and qualify opportunities in collaboration with Field Sales Representatives
- Lead customer needs assessment and solution alignment across internal teams. Coordinate development of quotes and proposals; lead negotiations and secure customer commitment
- Ensure close, order processing, and execution handoff are completed accurately and on time
- Annual Planning
- Quarterly Reviews
- Monthly Internal Reviews
Skills
- Ability to manage complex, multi‑stakeholder, parent‑level sales processes
- Anticipates market changes and identifies growth opportunities within strategic accounts
- Translates market and customer insights into actionable strategic account plans
- Develops deep understanding of customer needs and aligns Milacron products and services accordingly
- Effectively manages internal and external relationships across Sales, SPE, Product, Engineering, and Marketing
- Bachelor's degree (B.A. or B.S.) from a four-year college or university in Business Administration, Engineering, Industrial/Manufacturing Engineering, Marketing, or a related field; or an equivalent combination of education and experience
- 8+ years of experience in an outside B2B field sales role
- Preferably within a technical, capital equipment, or industrial machinery sales environment
- Experience in the plastics injection molding and/or extrusion industry is preferred
Benefits
- Remote work arrangement
- 50-75% travel aligned to account strategy
Company Overview