[Remote] Strategy & Operations Contractor

Note: The job is a remote job and is open to candidates in USA. A confidential technology and logistics company is seeking a Strategy & Operations Contractor to grow its subscription business. The contractor will identify customer problems, size opportunities, build business cases, and launch initiatives to improve adoption and retention, partnering with cross-functional teams.

Responsibilities

• Diagnose: Dig into member problems, from why people join to why they cancel, and find the root cause rather than the symptom
• Strategize: Turn what you find into a clear recommendation on what we should do and why
• Analyze: Pull your own data with SQL and AI tools, and build financial models that size opportunities and make the business case
• Execute: Design and run tests and launches that measurably improve the member experience
• Collaborate: Work across Product, Engineering, Analytics, Finance, and Marketing to move decisions forward

Skills

• You have 2–3 years of experience in management consulting, strategy and operations, or a similar analytical role
• You bring sound strategic thinking and are comfortable with ambiguity
• Given a broad question, you structure it, form a hypothesis, and come back with a plan
• You are strong in SQL and financial modeling in Excel or Google Sheets, and you pressure-test your own numbers
• You turn analysis into a point of view: what the numbers mean, what we should do, and what you would look at next
• You use AI tools to work faster, from drafting queries to automating repetitive analysis
• You have led cross-functional work without direct authority, and you communicate clearly to working teams and senior leaders
• You are customer obsessed and start every problem from the member's experience
• Strategy and problem structuring
• SQL and data analysis
• Financial modeling (Excel/Sheets)
• AI tools for analysis and automation
• Experiment design and business cases
• Cross-functional project management
• Executive communication

Benefits

• Remote work
• Work-life balance
• Professional growth
• A collaborative culture where your ideas matter

Company Overview

Company H1B Sponsorship