Remote Position
[Remote] Tech Writer/Content Creator
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Robert Half is a specialized talent solutions firm connecting qualified job seekers with opportunities at leading companies. The company is seeking a Principal Technical Content Developer to create self-directed eLearning, implementation-focused training, and scenario-based learning for enterprise software deployment teams. The role will develop, maintain, and publish technical training content while partnering with subject matter experts and using AI tools to support content development.
Responsibilities
- Develop technical eLearning courses, learning paths, and training materials for software deployment and implementation teams
- Convert complex configuration processes, integration workflows, troubleshooting procedures, and deployment activities into easy-to-follow training content
- Create scenario-based learning experiences, hands-on exercises, and real-world implementation simulations
- Partner with technical subject matter experts to gather requirements and ensure training content aligns with product capabilities and deployment best practices
- Maintain and update existing course content in support of product releases and ongoing enhancement initiatives
- Design microlearning content and task-based training that addresses common implementation challenges and learner needs
- Utilize AI tools and existing feedback data to accelerate content creation, outline development, and scenario generation
- Support LMS course publishing, testing, and launch activities while ensuring adherence to accessibility and content standards
Skills
- 8+ years of experience in technical content development, instructional design, learning experience design, or related fields
- Experience developing training content for enterprise software, SaaS platforms, or technology-driven organizations
- Recent experience creating technical training for implementation consultants, deployment engineers, systems administrators, integration specialists, or similar audiences
- Strong background designing self-paced eLearning and microlearning content
- Experience building scenario-based and workflow-driven learning programs tied to real-world technical processes
- Knowledge of instructional design methodologies such as Backward Design, 4MAT, or similar frameworks
- Experience working with Learning Management Systems (LMS) and supporting course lifecycle management
- Proficiency using AI tools and large language models to enhance content development and instructional design workflows
- Ability to manage multiple projects in a fast-paced, agile environment with minimal supervision
- Strong attention to detail related to learner experience, content organization, assessments, and accessibility
- All applicants applying for U.S. job openings must be legally authorized to work in the United States
Benefits
- Free online training
- Medical, vision, dental, and life and disability insurance for contract/temporary professionals
- Eligibility for contract/temporary professionals to enroll in the company 401(k) plan
Company Overview