[Remote] Technical Content Lead

Note: The job is a remote job and is open to candidates in USA. Okta is hiring a Technical Content Lead in the Office of the CTO for Strategy & Customer Zero. The role creates technical and executive-facing content that communicates internal technology adoption, enterprise security architectures, and strategic technology direction, while coordinating with cross-functional teams.

Responsibilities

• Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQ’s tailored for executive, internal, and customer-facing audiences
• Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives that facilitate platform adoption and build market trust
• Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives
• Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, compliance requirements, and go-to-market strategies
• Turn real-world internal deployment use cases into practical guidebooks and customer-facing narratives that facilitate platform adoption and build market trust
• Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives
• Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications

Skills

• Expert-level written and verbal English fluency with exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences
• 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment
• Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams to manage complex review processes and sensitive communications
• Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences
• Must have a creative angle to storytelling, with the ability to dissolve the technical jargon into concise and compelling content without losing the original intent
• Must be able to challenge a narrative to test for the best approach, while also being able to meet publication standards and other guidance when required
• Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects from concept to completion under dynamic timelines
• You will be a team player who excels at working with multiple stakeholders, each with a unique perspective
• Bachelor's degree in English, Journalism, Communications, Technical Writing, or a related field preferred

Benefits

• Equity (where applicable)
• Bonus
• Health, dental and vision insurance
• 401(k)
• Flexible spending account
• Paid leave (including PTO and parental leave), in accordance with applicable plans and policies
• Remote work (#LI-Remote)

Company Overview

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