Remote Position
[Remote] Technical Writer
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. ALOIS Solutions is seeking a Technical Writer II to develop, improve, and maintain technical documentation for software and hardware products. The role includes assessing existing content, managing documentation deliverables, and collaborating with cross-functional teams to publish accurate, customer-focused materials.
Responsibilities
- Review existing technical documentation to identify gaps, outdated content, and opportunities for improvement
- Develop and maintain a documentation plan covering new content and updates to existing materials
- Write, edit, organize, and publish technical documentation for software and hardware products
- Create and migrate documentation using standardized templates, styles, and structured authoring practices
- Manage assigned documentation deliverables throughout the content lifecycle, from requirements gathering through publication and maintenance
- Collaborate with Engineering, UX, Training, Technical Support, and Marketing teams to ensure documentation meets product and customer needs
- Develop HTML-based documentation and support online content publishing and syndication
- Identify opportunities to improve documentation processes, tools, quality, and consistency
- Leverage AI-powered tools to enhance content quality, efficiency, and consistency
- Adapt to changing priorities while maintaining accuracy and high-quality deliverables
Skills
- 2–5 years of experience in technical writing or technical documentation
- Hands-on experience with DITA XML authoring and structured content workflows
- Experience with Oxygen XML, Heretto CCMS, or similar technical authoring and content management tools
- Experience creating, editing, and publishing multiple types of technical documentation
- Familiarity with HTML-based documentation and online content publishing
- Experience using AI tools such as Google Gemini or similar platforms to support content development
- Strong written communication, editing, organizational, and problem-solving skills
- Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional teams
- Must be authorized to work in the United States without employer sponsorship
- A degree or certificate in Technical Writing, Professional Writing, English, Communications, or a related field
- Experience with Jira and Confluence
- Familiarity with Git-based source control systems
- Basic graphical skills for creating workflow diagrams, screenshots, and other documentation visuals
- Experience with process improvement initiatives and documentation standardization
- Background in technology, software, hardware, or the video security industry
Benefits
- Fully remote position within the United States.
Company Overview