[Remote] Workato Administrator (Remote)

Note: The job is a remote job and is open to candidates in USA. Rula is hiring a Workato Administrator to own the automation connecting its business systems. The role builds and maintains integrations that reduce manual work, troubleshoots failures, and improves operational processes in partnership with the Business Systems team.

Responsibilities

• Day to day, you will build automations that remove manual work for operations teams, investigate why an integration failed and make sure it fails visibly going forward, and find the places where a process is more expensive or more fragile than it needs to be
• You will work alongside Technical Program Managers, Salesforce Administrators, and developers on the Business Systems team, with real ownership of the platform and room to shape how we use automation to reduce manual work across the company

Skills

• 2+ years of hands-on experience building and maintaining enterprise integrations in Workato, or a comparable platform (e.g., MuleSoft, Boomi, Tray.io)
• Direct experience administering Salesforce or working as the primary integration owner in close partnership with a Salesforce team
• Demonstrated hands-on experience troubleshooting production integration failures, diagnosing root causes, and building robust error handling and monitoring
• Working knowledge of REST APIs, JSON, webhooks, authentication mechanisms, and external ID matching between disparate systems
• Proven track record of identifying manual or inefficient operational processes and delivering automated solutions with measurable results
• Official Workato Certification
• Prior experience serving as the sole or primary administrator owning an enterprise integration platform
• Strong data architecture foundation, including defining and enforcing system-of-record boundaries across integrated systems
• Self-directed mindset with demonstrated ability to own and drive a platform with minimal day-to-day supervision
• Strong familiarity with Salesforce data architecture, including standard/custom objects, relationships, and external lookup keys

Benefits

• Offers Equity
• 100% remote work environment, with working hours to support a healthy work-life balance (must be based in United States; currently not hiring in Hawaii)
• Medical, dental, vision, life, disability, and FSA/HSA benefits
• 401(k) plan access
• Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP)
• Quarterly department stipend for team-building activities or in-person gatherings
• Community and employee resource groups
• New hire home office stipend and $50 monthly stipend to help cover internet or cell phone expenses
• Year-round wellness initiatives and a $50/month wellness stipend

Company Overview