[Remote] Workday Manager, HR Reporting & Analytics

Note: The job is a remote job and is open to candidates in USA. Rakuten International is a global technology organization offering services across e-commerce, digital marketing, advertising, communications, and entertainment. The Workday Manager, HR Reporting & Analytics will lead a small reporting team while delivering hands-on Workday reporting solutions, consulting with HR stakeholders, and supporting the adoption of a third-party people analytics platform.

Responsibilities

• Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development
• Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work
• Utilize and enhance team standards to ensure a consistent reporting environment and customer experience
• Play a lead role in the establishment of global definitions and practices
• Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training
• Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement
• Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions
• Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience
• Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs
• Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions

Skills

• Bachelor's degree or equivalent education/experience
• 4+ years of experience with Workday reporting
• Prior experience mentoring, coaching, or informally leading peers
• Understanding of HR functions and processes; ability to connect data to business decisions
• Ability to manage work from inception to adoption; strong program/change management skills
• Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations
• Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets
• Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting)
• Strong Excel skills for use with data review and testing
• Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data
• Proactive mindset with a focus on automation, self-service enablement, and continuous improvement
• Clear, concise communication skills; able to explain technical solutions in business-friendly terms
• Excellent problem-solving and systems thinking; curiosity to ask “why” and iterate on solutions
• High attention to detail, accuracy, and follow-through; adaptable to changing priorities
• Collaborative working style and strong relationship-building skills across global teams
• 1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership)
• Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred

Benefits

• This role is eligible for remote work in the following states: AZ, CA, CO, CT, FL, GA, IL, IN, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, OR, PA, TN TX, VA, WA, WI
• Discretionary bonus
• Health insurance
• Vision insurance
• Dental insurance
• 401k matching
• PTO
• Volunteer Time Off (VTO)
• Other employee benefits as the company implements

Company Overview

Company H1B Sponsorship