Retail Communications Specialist
Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com Requisition ID: 21713 Remote Work Available: Yes Job Title: Retail Communications Specialist Department: Retail Solutions Reports To: Retail Communications Supervisor Role Summary: The Retail Communications Specialist is responsible for developing and delivering clear, consistent, and strategic communications to retail stores nationwide. This includes supporting operational procedures, systems, and business processes in collaboration with cross-functional teams. Key Duties and Responsibilities: - Collaborate with Retail Field Operations Managers to develop and distribute key retail communications. - Manage and maintain internal communication platforms such as The Joint and Retail SharePoint sites. - Ensure clarity and accessibility of resource materials using Zendesk Resource Management. - Support business partners in developing, documenting, and enhancing SOPs to drive operational efficiency and consistency. - Facilitate communication and collaboration between departments to improve operational workflows. - Conduct field visits as needed to support operations and reinforce process knowledge. - Provide recommendations to the Retail Communications Supervisor to improve operations and support growth initiatives. - Assist in the development of SOPs to increase efficiency within designated regions. - Partner with Retail Field Operations and Field Training teams on product and process initiatives. - Manage special projects and responsibilities as assigned. Skills and Qualifications: - Associate degree preferred. - Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel). - Experience in retail operations or customer service is a plus. - Self-starter with a track record of meeting deadlines and delivering results. - Deep understanding