RN Case Manager Telephone Advice Nurse - Remote
Optum NV is seeking an RN Case Manager Telephone Advice Nurse to join our team in Las Vegas, NV. If you live in the state of Nevada, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities:
- Assess and triage immediate health concerns
- Take in-bound calls and place out-bound calls as dictated by consumer and business needs
- Manage utilization through education
- Provide health education and coaches consumers on treatment alternatives to assist them in best decision making
- Support consumers in selection of best physician and facility to maximize access, quality, and to manage heath care cost
- Coordinate services and referrals to health programs
- Prepare individuals for physician visits
- Identify problems or gaps in care offering opportunity for intervention
- Assist members in sorting through their benefits and making choices
- Special projects, initiatives, and other job duties as assigned
You 9ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
- Current, unrestricted RN licensure
- 3+ years of Clinical RN experience, resulting in excellent clinical skills and critical thinking
- Intermediate computer skills (Microsoft Word, Outlook and Internet) with the ability to navigate a Windows environment and the ability to create, edit, save and send documents utilizing Microsoft Word
- Proven intermediate or expert level of proficiency with being able to assess and identify needs and being able to influence and motivate
- Demonstrated solid inbound and outbound telephonic skills
Preferred Qualifications:
- Bachelor 9s degree in Nursing
- Nursing experience in an urgent care, emergency department (ED), intensive care unit (ICU), home health, or other high-acuity patient care setting
- Coaching and/or decision support experience
- Managed care experience
- Proven understanding of change and ability to move members along the continuum of change
- Proven conflict management skills
- Proven ability to work under pressure and appropriately prioritize responsibilities
- All employees working remotely will be required to adhere to UnitedHealth Group 9s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you 9ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.