Sales Development Representative

Job description 🏢 Department: Sales Development 👥 Team: Head of Sales Development & Lead Generation department 📍 Location: Remote ⏳ Employment Type: Full-time Who we are? Eleken is a product design partner for SaaS companies. We work on a subscription-based model , giving clients a fast, stable, experienced UI/UX design team that integrates into their workflow. Who we're looking for? Someone who can both find the right companies — reading the signals that tell you a SaaS product needs design help right now. And reaching out to leads, starting a conversation, discovering the pain points and asking the one question that makes them tell you what's actually broken. By the time you hand a lead to a Business Development Manager, you should know what hurts and how UI/UX design could help them resolve the pain. You'll work alongside Kateryna Kruhlova and a team of experienced lead generation specialists, inside a department that already has defined ICPs, clear KPIs and a transparent pipeline. Job requirements What you'll do: - Finding the right companies — Research and identify potential leads using LinkedIn Sales Navigator, Clay, Claude and other AI tools, job boards and company websites - Read the signals that a company needs design help: hiring for design roles, a recent raise, a rebrand, a product launch, a framework migration - Qualify against our ICP before anyone spends time on a call - Starting and holding the conversation - Write first messages on LinkedIn and email that read like a person wrote them - Keep the conversation going after the first reply — ask the questions that surface what's actually wrong with their product or their design process - Work out who you're really talking to, and whether that person can decide anything - Handle the usual objections in writing — "we have an in-house designer" , "not right now" , "just send me your rates" — without pushing for a call too early - Book discovery calls for Business Development Managers, and hand them a lead with context: what hurts, who decides, what they've already tried Required skills: - 1+ year of hands-on B2B lead generation experience, preferably in IT, product design or SaaS - Experience taking a lead from the first reply through to a booked call - Comfortable asking diagnostic questions in writing, and patient enough to let a conversation run over several exchanges - Strong understanding of ICP and the lead qualification process - Able to recognise when a lead isn't a fit and say so, rather than booking a call to hit a number - Ability to write creative, personalised, compelling outreach for both LinkedIn and email - Strong written English (B2+) - Experience working to KPIs and improving messaging performance on the evidence - Solid experience with LinkedIn Sales Navigator, Apollo or similar - You use AI for research, personalisation and speed — not to write the message for you. Would be a plus - Hands-on experience with automation tools (Closely, Clay, Lusha, Sendspark) - A well-developed LinkedIn profile, or experience building and growing one What you can expect: - Mature processes: defined ICPs, clear KPIs, an organised workflow and a transparent bonus system - Real autonomy: your hypotheses, your messaging style and your judgement on who's worth pursuing all matter - A supportive team: direct communication, realistic expectations, fast feedback - Professional growth: access to analytics, room to experiment, a data-driven approach - Where this leads: our Account Managers and Business Development Managers came up through this team. If you eventually want to own conversations end to end, this is the route. For you: 💸 Salary: discussed individually and depends on your experience and skills ⏰ Flexible working hours 🏝️ Paid vacation and sick leave 💯 Fully remote 💼 Co-working space compensation �