Remote Position
Salesforce admin/developer
🌍 Remote · United States
💼 Full-time
We are seeking a Salesforce Admin/developer to join our clients! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets,Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandbox and Production)
- Previous experience in customer service, sales, or other related fields
- Must have knowledge/hands on experince on Salesforce CRM, Apptus CPQ, Salesforce Lightning, Sales Cloud, Service Cloud,Marketing Cloud, Apex Custom Controllers, Apex Classes, Apex triggers, Visualforce,Pages/Components, Apex Web Services,Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets,Force.com Data Loader, Force.com, Excel Connector, Force.com Platform (Sandboxand Production)
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills Location : Openings are available in East coast location and Central locations Company DescriptionMagnus Technology Solutions provide quick orientation / training for professionals & placement for candidates having work authorization in USA. We work on #Selenium, #QA_Testing, #QA_Automation, #Manual_Testing #Dotnet, #java, #j2ee, #java_UI, #Angular, #React, #Python, #DevOps, #Salesforce, #Hadoop, #IOS, #Android, #RPA, #Mulesoft and any #Developer related #Technologies. Apply tot his job