Salesforce Administrator/Analyst

Job Description We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team. The successful candidate will assist with implementations, configurations, and maintenance of our Salesforce CRM (Customer Relationship Management) systems, with a focus on providing excellent customer service and support to our internal stakeholders. This role will also involve ensuring compliance with internal and external IT cybersecurity policies and procedures. Key Responsibilities:

• Assist in the development, configuration, customization, and maintenance of the Salesforce user interface, reports, dashboards, and workflows, following Salesforce best practices and industry trends, to meet business requirements and support successful operations.
• Participate in regularly scheduled system maintenance and upgrades.
• Collaborate with cross-functional teams to identify and implement process improvements.
• Ensure compliance with U.S. Federal Government regulations and internal IT cybersecurity policy and procedures.
• Provide user support and training on Salesforce features and functionality.

Required Education, Experience, & Skills

• Bachelor’s degree in computer science, information technology, or related field or equivalent years of experience.
• 5+ years' information technology work experience and 3+ years of experience with Salesforce administration and configuration.
• 3+ years’ working knowledge and experience of Salesforce CRM principles and concepts.
• Ability to effectively communicate and focus on outstanding customer service in a fast-paced environment requiring prioritization of multiple tasks.

Preferred Education, Experience, & Skills

• Salesforce Administrator certification.
• 2+ years’ work experience with Salesforce development and configuration.
• 2+ years’ work experience of Salesforce Apex, Visualforce, and other Salesforce development tools.
• 2+ years’ work experience with data migration and integration.
• 2+ years of work experience delivering solutions using the system development lifecycle (SDLC) methodology with an Iterative Waterfall or Agile Scrum project management framework.
• 3+ years’ experience working for a U.S. Federal Government contractor.

#LI-DM2 #LI-Remote Pay Information Full-Time Salary Range: $96623 - $164259 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support. Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Bachelor's degree in computer science, IT, or related field or equivalent experience; 5+ years IT experience and 3+ years Salesforce administration; 3+ years Salesforce CRM knowledge; strong communication and customer service skills.

Key Responsibilities

• configuring Salesforce
• maintaining systems
• providing user support

Skills & Tools

Salesforce, Apex, Visualforce

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Fort Walton Beach, Florida, United States
• Salary: USD 96,623 – 164,259 / year
• Languages: English

Benefits

• Generous paid time off
• Retirement plan
• Generous parental leave

About BAE Systems

A defense, aerospace, and security company delivering products and services across air, land, maritime, space, and cyber. — Industry: Agriculture

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