Salesforce BA with ServiceMax exp
Salesforce Ba With Servicemax Exp Location: Remote Duration: 8 - 12+ Months Essential Job Functions Work with business stakeholders to gather and prioritize business and functional requirements including leading Backlog Grooming sessions Perform in a functional expert role to the Agile teamβs continuing success and improvement, by leading/participating Agile ceremonies as required and delivering assigned artifacts Develop user stories that satisfy business requirements while providing the best user experience possible, including appropriate acceptance criteria and testing requirements Conduct Sprint Demos with business stakeholders to ensure developed solutions satisfy the business requirements. Provide feedback to development team members as necessary Write test scripts as well as support QA testing process to minimize defects Keep all stakeholders updated on timelines, due dates, and outstanding items. Excellent analytical skills with the desire and ability to learn quickly Self-starter and curious Lead meetings with cross-functional teams to collaborate on process, application, or feature enhancements. Act as a liaison between development team and internal clients to identify and define requirements and create Agile User Stories including Acceptance Criteria. Ensure that all assignments are delivered on time and within scope. Document and analyze current and future state processes and system interfaces to identify process improvement opportunities aimed at increasing process quality and efficiency. Strong organizational, interpersonal and communication (verbally and written) skills Ability to build strong relationships and communicate with a breadth and variety of internal and external resources. Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team Ability to operate in a global organization Serve as a Subject Matter Expert and thought leader In conjunction with peers, recommend and help design business process changes for better product adoption Ensure that all ServiceMax enhancements are configured and/or developed to the same high standards in terms of time, cost, and quality constraints Ensure methodologies are present in the product stream to underpin tracking, installation, testing, verification (and back out if necessary) of all release and deployment packages. Required Experience 3-5 years of experience in Business Analysis in a Salesforce Environment in an Agile environment Business Analyst Certification or equivalent experience Expert level expertise in Agile Requirement and User Story development Requested Experience Salesforce Certification and/or Experience ServiceMax specific BA experience ServiceMax Administration and Configuration experience, certifications preferred Experience: 3 years required