Salesforce Commerce Cloud QA Lead Engineer

Job Title: Staff QA Lead Engineer- Salesforce Commerce Cloud Client: Direct Rate: $Open/hr on C2C Location: Remote Duration: Long Term Staff Engineer / QA Lead - SFCC Lead the quality engineering workstream for a Salesforce B2C Commerce delivery pod while remaining an active hands-on QA automation engineer. Personally design, develop, execute and maintain Playwright/TypeScript tests, perform functional and exploratory testing, execute JMeter performance tests, and investigate complex defects. Alongside this individual contribution, own test strategy, team coordination, coverage, quality metrics and release-readiness recommendations. Key responsibilities Quality Leadership & Delivery Ownership Own pod-level test planning, estimation, in-sprint quality gates, regression readiness and the quality sign-off recommendation for releases. Define coverage across .com storefront, administrative tools, Business Manager, Kognitiv/MPP integrations, APIs and backend data flows. Lead defect triage, prioritize quality risks and monitor defect leakage, automation reliability and release-readiness indicators. Mentor and coordinate QA engineers while personally implementing automation, executing critical test scenarios and resolving difficult testing or production issues. Automation Framework & Load Testing Own and actively develop the existing Playwright/TypeScript automation framework: write and review test scripts, enhance Page Object Model (POM) components and reusable utilities, debug flaky tests, and maintain CI/CD execution. Personally automate high-priority end-to-end and regression scenarios while assigning and reviewing other automation work; execute manual and exploratory tests when needed. Develop, maintain and execute JMeter load-test scripts; analyze throughput, response times and failures, and collaborate with engineers on performance improvements. SFCC Functional & End-to-End Testing Validate end-to-end shopping journeys across the .com storefront and administrative tools, including product discovery, promotions, cart, checkout, payments, orders and customer communications. Use SFCC Business Manager modules and configurations to prepare and verify product, pricing, promotion, inventory and customer test data. Validate loyalty and payment-related scenarios involving Kognitiv and MPP, including required test-data configuration. Verify backend data setup and outcomes through APIs, browser developer tools, network traces, consumer data checks and data-layer inspection.