Remote Position
Salesforce Developer- Remote
🌍 Remote · United States
💼 Full-time
Location: Remote within México We are currently seeking a Salesforce Developer with strong experience in Salesforce Order Management and Marketing Cloud to support the configuration and implementation of transactional communications and integrations.
Key Responsibilities
Salesforce Order Management (SOM) – Triggered Communications Configure and support the following triggered processes:
- Order Confirmation: Triggered when a consumer places an order. Includes item details, quantity, shipping & billing addresses, payment method, and financials. (Trigger only – no template changes.)
- Order Item Shipment Update: Triggered when SAP confirms shipment. Includes shipped items, carrier code, tracking number, and tracking link. (Trigger only – no template changes.)
- Order Item Fulfillment Status Change: Triggered for non-standard status changes (e.g., backorder, delays, delivery issues). (Up to one basic template creation.)
- Order/Item Cancellation: Triggered when an order or item is canceled. Includes order number and canceled items. (Up to one basic template creation.)
- Refund Confirmation: Triggered when a refund is initiated. Includes refund details. (Up to one basic template creation.) Scope of Work
- Configure up to five (5) triggered transactional emails using an existing Marketing Cloud template or by creating up to one new email template.
- Configure up to five (5) triggered SMS messages using Marketing Cloud SMS capabilities.
- Work with SOM team to define and align on the data feed format.
- Incorporate new fields into email and SMS payloads sent from SOM to Marketing Cloud Engagement (MCE).
- Coordinate with SOM teams to ensure accurate trigger timing and payload delivery.
- Create Data Extensions to store payloads for each message sent, enabling resend logic and tracking. Required Experience
- Strong hands-on experience with Salesforce Order Management (SOM).
- Experience with Salesforce Marketing Cloud (Email Studio, Journey Builder, SMS).
- Experience configuring triggered transactional emails and SMS.
- Ability to work with data feeds, payload mapping, and Data Extensions.
- Experience coordinating cross-functional teams (SOM, SAP, Marketing Cloud).
- Solid understanding of integrations and data flow between systems. Job Type: Full-time Pay: $80,000.00 - $81,000.00 per month Language:
- English (Required) Work Location: Remote Apply tot his job