Scheduler

Position Summary

Reporting to the Central Scheduling Supervisor, this position accepts incoming calls, schedules patient appointments in various divisions, and utilizes appropriate scheduling system and software according to procedure type, knowledge of protocols, privileges, and block time, when appropriate. This position also initiates the billing processes by collecting, entering, and verifying pertinent patient data and insurance information.

Position Duties

• Answers telephones in a timely and professional manner and notifies referring office of patient appointment day, time and location.
• Schedules patient examinations for all modalities, cancels and/or reschedules appointments as necessary, and corrects or modifies discrepancies in scheduling; scheduling modalities.
• Participates in a variety of unit and hospital education programs to maintain current skills and competency levels.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Position Qualifications

Education

1. High School Diploma or equivalent. Required 2. Associate's Degree or equivalent Preferred

Experience

1. Two years of experience in scheduling/billing of procedures. Required 2. Hospital or healthcare experience. Preferred

Special Skills

1. Strong skills in computer database systems. Required 2. Follow any payer or governmental requirement as required by the organization. Required

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Hearing - Constantly 2. Physical Requirement - Sitting - Constantly 3. Physical Requirement - Standing - Occasionally 4. Physical Requirement - Talking - Constantly 5. Physical Requirement - Walking - Occasionally 6. Physical Requirement - Near Vision - Constantly 7. Physical Requirement - Far Vision - Frequently 8. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 9. Occupational Exposure/Risk Potential - Inside office environment - Applicable 10. Occupational Exposure/Risk Potential - Confined areas - Applicable 11. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable

High school diploma or equivalent required; 2 years scheduling/billing experience required; strong computer database skills; hospital or healthcare experience preferred; associate's degree preferred.

Key Responsibilities

• scheduling patient appointments
• answering telephones
• verifying patient data

Job Details

• Category: Healthcare Services - Allied Health
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

About Phoenix Children's

A pediatric health system providing comprehensive care, research, and education for children and families. — Industry: Healthcare

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