Seasonal Chat Brand Representative – Golf Tech Specialist (brighthush) – Remote, 5–10 Hours Weekly

About brighthush

brighthush is a trailblazing, AI‑first brand that is redefining how the world’s most respected golf equipment companies connect with their customers. By blending cutting‑edge artificial intelligence with the authentic passion and expertise of real golf enthusiasts, we create a seamless, personalized experience that turns casual inquiries into lifelong brand loyalty. Our mission is simple: empower golfers of all skill levels to find the perfect gear, elevate their game, and enjoy the sport they love.

Why Join brighthush?

At brighthush, you’ll be part of a forward‑thinking team that values innovation, authenticity, and community. We’re not just selling products; we’re building relationships, sharing knowledge, and fostering a culture where every conversation matters. Whether you’re a seasoned pro or a weekend warrior, your expertise will help shape the future of golf technology.

Role Overview

We’re looking for a passionate, tech‑savvy golf enthusiast to serve as the voice of brighthush in the digital space. As a Seasonal Chat Brand Representative, you’ll engage with customers via live chat, offering expert guidance on our range of laser rangefinders, GPS devices, and launch monitors. This role is ideal for someone who loves early morning tee times, enjoys sharing insights, and thrives in a flexible, remote environment.

Key Responsibilities

• Product Expertise: Become the go‑to authority on all brighthush products, including the latest releases and upcoming launches.
• Personalized Consultations: Deliver tailored recommendations that match each customer’s skill level, playing style, and budget.
• White‑Glove Service: Provide a premium, seamless chat experience that reflects the precision and innovation synonymous with brighthush.
• Brand Advocacy: Champion brighthush’s values and product advantages, turning every interaction into a brand‑building moment.
• Data Capture: Log key customer insights and feedback to help our product and marketing teams refine offerings.
• Multitasking: Manage multiple concurrent conversations with professionalism, ensuring no query goes unanswered.

Essential Qualifications

• Minimum 2 years of hands‑on experience with golf technology (rangefinders, GPS, launch monitors).
• Deep familiarity with brighthush equipment—ownership, usage, or extensive testing is highly preferred.
• Strong written communication skills with a typing speed of at least 40 words per minute.
• Proficiency in comparing product features, specifications, and competitive alternatives.
• Comfortable working with a stable high‑speed internet connection (10 Mbps or higher) and reliable audio.
• Ability to adapt tone and depth of explanation for beginners, intermediate players, and low‑handicap golfers.

Preferred Qualifications

• Experience in a customer‑facing role, preferably in e‑commerce or live chat support.
• Knowledge of AI‑driven recommendation engines or chatbot platforms.
• Background in golf coaching, teaching, or club fitting.
• Fluency in additional languages to serve a global customer base.

Skills & Competencies

• Technical Fluency: Comfortable navigating product databases, support portals, and CRM tools.
• Analytical Thinking: Ability to dissect product specs and translate them into clear, actionable advice.
• Customer‑Centric Mindset: Prioritize the customer’s needs and deliver solutions that exceed expectations.
• Time Management: Efficiently juggle multiple chats while maintaining high quality.
• Team Collaboration: Communicate insights and trends with product and marketing teams.

Career Growth & Learning Opportunities

While this role is seasonal, it offers a gateway to deeper involvement with brighthush. Successful ambassadors may transition into full‑time positions such as Product Specialist, Community Manager, or even Product Development Advisor. We provide:

• Access to exclusive product training sessions and beta testing.
• Mentorship from senior brand experts and industry veterans.
• Opportunities to contribute to content creation—blog posts, video scripts, and social media.
• Annual golf tech conferences and events, with discounted or complimentary tickets.

Work Environment & Company Culture

At brighthush, we celebrate diversity, creativity, and a love for the game. Our remote-first culture means you can work from anywhere—whether that’s your home office, a local coffee shop, or a sunny golf course. We foster:

• Transparent communication through weekly virtual town halls.
• Inclusive decision‑making that values every voice.
• Regular virtual coffee breaks and “Ask Me Anything” sessions with leadership.
• A culture of continuous learning, with access to online courses and industry certifications.

Compensation, Perks, and Benefits

We value your expertise and time. As a Seasonal Chat Brand Representative, you’ll earn $15 per hour, paid weekly on an hourly basis. In addition to competitive pay, you’ll enjoy:

• Exclusive insider access to new product launches and tech debuts.
• Early registration for special golf events and tournaments.
• Free or heavily discounted brighthush gear for personal use.
• Flexible scheduling—choose 5–10 hours per week that fit your lifestyle.
• Remote work freedom—no commute, no office constraints.

How to Apply

If you’re ready to combine your love for golf with a passion for technology, we’d love to hear from you. Submit your application through our careers portal and let’s start a conversation that could shape the future of golf tech.