Seasoned Remote Data Entry & Administrative Coordinator – Mortgage Loan Processing Specialist – Champion Homeownership Success with Precision, Innovation, and Exceptional Service at brighthush

Welcome to brighthush – Where Homeownership Meets Innovation

At brighthush, we’re not just a fintech company; we’re a movement that’s reshaping the way families across the United States discover, finance, and secure their dream homes. By blending cutting‑edge technology with a people‑first philosophy, we empower homebuyers to navigate the mortgage journey with confidence, clarity, and speed. Our end‑to‑end platform streamlines every step of the loan process—from the first inquiry to the final closing—ensuring that clients receive timely updates, transparent explanations, and a stress‑free experience.

Our culture is anchored in four guiding principles: Integrity, Innovation, Inclusion, and Impact. These pillars shape every decision we make, from the tools we build to the way we collaborate across teams. Whether you are a seasoned professional or just starting your career, brighthush offers a supportive environment where your ideas are valued, your growth is prioritized, and your contributions directly influence the lives of our customers.

As the mortgage industry continues to evolve, brighthush stands at the forefront of digital transformation, leveraging data analytics, AI‑driven workflows, and a customer‑centric mindset to deliver a seamless experience. Our mission is simple: make homeownership accessible, efficient, and stress‑free for every borrower, regardless of their background or financial situation.

Why This Role Matters

The Data Entry & Administrative Coordinator is the linchpin that keeps our loan processing engine humming. Your precision, organizational skill, and proactive communication ensure that every file moves from initiation to closing without a hitch. By coordinating with loan officers, title companies, insurance providers, and internal stakeholders, you create a unified experience that keeps clients satisfied and teams productive.

In a fully remote setting, your role becomes even more critical. You will be the first point of contact for many inquiries, the guardian of data integrity, and the catalyst for continuous improvement. Your work directly supports brighthush’s mission to make home ownership accessible, efficient, and stress‑free.

Key Responsibilities

• Data Management: Accurately enter and update client information, loan details, and supporting documents into our proprietary loan management system, ensuring 100% data accuracy.
• Document Coordination: Coordinate the sending of disclosures, title orders, and evidence of insurance to the appropriate parties, tracking delivery status and following up as needed.
• Audit & Reconciliation: Conduct regular audits, reconcile discrepancies, and maintain a high level of data integrity in compliance with regulatory standards.
• Client & Partner Support: Serve as the first point of contact for inbound calls and emails, providing courteous, efficient assistance to clients, partners, and internal stakeholders.
• Administrative Excellence: Manage scheduling, prepare reports, and maintain both electronic and physical file organization to support the loan team’s workflow.
• Collaboration with Loan Officers: Gather necessary documentation, verify completeness, and track the status of each file to ensure timely progression.
• Process Improvement: Identify bottlenecks, propose workflow enhancements, and adopt best practices to increase efficiency and reduce errors.
• Onboarding & Training: Support the onboarding of new team members by providing training on systems, processes, and company culture.
• Compliance & Security: Adhere to all company policies, data security protocols, and industry regulations to protect client confidentiality.

Essential Qualifications

• High school diploma or equivalent; associate’s degree preferred.
• Minimum of 1–2 years of experience in data entry, administrative support, or a related role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software platforms.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent written and verbal communication skills, with a professional and friendly phone presence.
• Attention to detail and a commitment to accuracy in all data handling activities.
• Experience working remotely and managing time effectively in a virtual environment.
• Basic understanding of mortgage or real‑estate terminology is a plus.

Preferred Qualifications

• Prior experience in a mortgage or loan processing environment.
• Knowledge of loan origination systems such as Encompass, Calyx, or similar platforms.
• Familiarity with title and escrow processes, including title orders and evidence of insurance.
• Certification in data management or administrative support (e.g., Certified Administrative Professional).
• Experience with customer relationship management (CRM) tools.
• Strong analytical skills and the ability to interpret data for reporting purposes.

Skills & Competencies

• Data Accuracy & Integrity: Meticulous attention to detail and a passion for maintaining clean, reliable data sets.
• Communication: Clear, concise, and professional communication across all channels.
• Problem Solving: Proactive identification of issues and development of effective solutions.
• Time Management: Ability to prioritize tasks, meet deadlines, and adapt to changing priorities.
• Team Collaboration: Willingness to work cross‑functionally and support colleagues in a fast‑paced environment.
• Adaptability: Openness to learning new tools, processes, and industry best practices.
• Customer‑Centric Mindset: Dedication to providing exceptional service to clients and partners.

Career Growth & Learning Opportunities

At brighthush, we believe that your career should evolve as you grow. When you join our team, you’ll have access to:

• Comprehensive onboarding program covering loan processes, compliance, and our technology stack.
• Ongoing training modules on mortgage industry trends, regulatory updates, and advanced data management techniques.
• Mentorship from experienced loan officers and senior administrators.
• Clear career pathways – from Data Entry Specialist to Loan Processor, Administrative Manager, or roles in compliance and operations.
• Opportunities to earn industry certifications (e.g., Mortgage Loan Processor, Certified Mortgage Professional).
• Regular performance reviews with actionable feedback and goal setting.

Work Environment & Company Culture

• Fully remote, flexible schedule that supports work‑life balance.
• Collaborative virtual workspace with daily stand‑ups, weekly team meetings, and open communication channels.
• Inclusive culture that celebrates diversity, encourages innovation, and values every team member’s voice.
• Regular virtual team building events, wellness challenges, and community outreach initiatives.
• Transparent leadership that shares company vision, progress, and opportunities for employee input.

Compensation & Benefits

• Competitive base salary up to $30,000 per year, commensurate with experience.
• Performance‑based bonus structure tied to team and individual metrics.
• Health, dental, and vision insurance plans available for employees and eligible dependents.
• Paid time off (PTO) and holidays, with a flexible accrual system.
• Home office stipend to help set up a productive workspace.
• 401(k) retirement plan with company match.
• Professional development budget for courses, certifications, and conferences.
• Employee assistance program (EAP) for mental health and well‑being support.

Who Should Apply?

If you are a detail‑oriented, proactive individual who thrives in a remote setting and is passionate about supporting the loan process, brighthush is the place for you. Whether you’re a recent graduate, a seasoned professional, or someone looking to transition into the mortgage industry, we welcome your application.

How to Apply

Ready to take the next step in your career? Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited about joining brighthush. We’ll review your application promptly and schedule a virtual interview to discuss how you can contribute to our mission.

Click here to explore more about brighthush and our commitment to innovation, integrity, and impact.

Join brighthush Today

Be part of a forward‑thinking team that is reshaping the mortgage experience. Your role as a Data Entry & Administrative Coordinator will be pivotal in ensuring our clients receive the highest level of service and support. Apply now and help us bring clarity, efficiency, and confidence to every home‑ownership journey.