Seasoned Remote Long‑Term Care Pharmacy Data Entry Technician – Prescription Processing Specialist & Patient Support Champion – Elevating Senior Health Outcomes & Operational Excellence at brighthush

About brighthush

brighthush is more than a pharmacy service provider; it is a movement dedicated to redefining how seniors experience medication management. As a 100 % employee‑owned organization, every member of our team holds a stake in the company’s success, fostering a culture of ownership, accountability, and relentless innovation. Over the past twenty years, brighthush has expanded across thirteen states—Arizona, Colorado, Florida, Illinois, Indiana, Kansas, Massachusetts, Michigan, Missouri, Pennsylvania, Ohio, and Wisconsin—delivering patient‑centered pharmacy solutions that elevate the health and wellbeing of the geriatric population in senior‑living and post‑acute settings.

Our technology stack, featuring Frameworks LTC and Docutrack, streamlines prescription processing, ensures regulatory compliance, and provides real‑time visibility into medication workflows. The remote work model empowers technicians to deliver high‑quality service from anywhere while enjoying the camaraderie and support of a close‑knit, distributed team.

Industry Landscape & Why It Matters

The senior care sector is experiencing unprecedented growth, driven by an aging population, increased chronic disease prevalence, and a heightened focus on patient safety. In this dynamic environment, accurate medication management is not just a regulatory requirement—it is a cornerstone of quality care. At brighthush, we recognize that every prescription processed correctly can prevent medication errors, reduce hospital readmissions, and improve overall health outcomes for seniors nationwide.

Why brighthush?

At brighthush, you’re not just filling a role—you’re shaping the future of senior healthcare. Our employee‑ownership model means your contributions directly influence company direction and profitability. We celebrate diversity, champion transparency, and prioritize work‑life balance through flexible scheduling and a supportive virtual environment. If you thrive in a culture that rewards initiative, values collaboration, and celebrates excellence, brighthush is the place for you.

Position Overview

We are seeking an experienced, detail‑oriented Remote Long‑Term Care Pharmacy Data Entry Technician to become the backbone of our prescription workflow. In this role, you will be responsible for accurately entering, verifying, and processing every medication order in a timely manner. Your work will directly influence the health outcomes of seniors across the country, and you will have the opportunity to grow within a company that values your expertise and rewards your contributions.

Key Responsibilities

• Enter new and refill prescription orders into our electronic system with precision and speed.
• Verify prescription eligibility, insurance coverage, and drug interactions before processing.
• Contact physicians’ offices to obtain refill authorizations or clarify prescription details.
• Communicate with clients to confirm medication orders and resolve any discrepancies.
• Document all correspondence and follow‑ups in the system, maintaining a clear audit trail.
• Prepare audit sheets and provide actionable feedback to management to improve workflow efficiency.
• Identify and flag incomplete or rejected scripts, forwarding them to the appropriate department for resolution and tracking status.
• Assist with research of lost or missing orders upon internal department request.
• Provide backup support to other pharmacy groups as business needs dictate, ensuring seamless operations.
• Answer incoming calls promptly, delivering a high standard of customer service to clients and healthcare partners.
• Participate in rotating weekend and holiday shifts as required by operational demand.
• Collaborate with the quality assurance team to identify trends and recommend process improvements.
• Maintain up‑to‑date knowledge of state and federal regulations affecting long‑term care pharmacy operations.

Essential Qualifications

• High School diploma or General Education Development (GED) certificate.
• Current Pharmacy Technician license and certification (CPhT) in the state of residence.
• Experience with long‑term care pharmacy operations.
• Proficiency with Frameworks LTC software; experience with Docutrack is highly preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays, to meet operational needs.
• Strong attention to detail and a commitment to maintaining high productivity and quality standards.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic troubleshooting of common software issues.

Preferred Qualifications

• Minimum of one year of pharmacy data entry experience.
• In‑depth knowledge of brand and generic drug names, therapeutic classes, and medical terminology.
• Experience with electronic health record (EHR) systems and pharmacy information systems.
• Prior exposure to regulatory compliance requirements for long‑term care pharmacies.
• Experience working in a remote, distributed team environment.
• Familiarity with HIPAA privacy and security regulations.

Skills & Competencies

• Data Accuracy & Integrity – meticulous data entry and validation skills.
• Time Management – ability to prioritize tasks and meet tight deadlines.
• Problem‑Solving – proactive identification and resolution of prescription issues.
• Customer Service – delivering courteous, professional support to clients and healthcare providers.
• Collaboration – working effectively with cross‑functional teams in a remote environment.
• Adaptability – thriving in a fast‑paced, evolving pharmacy landscape.
• Technical Proficiency – comfortable navigating multiple software platforms and troubleshooting basic technical issues.
• Analytical Thinking – interpreting data trends to support continuous improvement.

Career Growth & Learning Opportunities

At brighthush, we believe that growth is a shared journey. As a Remote Long‑Term Care Pharmacy Data Entry Technician, you will have access to:

• Ongoing training on the latest pharmacy software, regulatory updates, and industry best practices.
• Mentorship programs pairing you with senior technicians and pharmacy managers.
• Opportunities to transition into supervisory or specialized roles such as prescription audit specialist, compliance analyst, or pharmacy operations manager.
• Access to a robust library of continuing education courses, including CEU reimbursement for relevant certifications.
• Regular performance reviews that recognize achievements and outline clear pathways for advancement.
• Participation in cross‑departmental projects that broaden your skill set and expand your professional network.

Work Environment & Culture

brighthush’s remote work model is designed to promote work‑life balance without sacrificing collaboration. Our culture is built on:

• Ownership – Every employee has an equity stake, fostering a sense of responsibility and pride.
• Transparency – Open communication channels, regular town‑hall meetings, and accessible leadership.
• Inclusivity – A diverse workforce that values different perspectives and backgrounds.
• Flexible scheduling that respects personal commitments while meeting business needs.
• Regular virtual team‑building events, wellness challenges, and peer recognition programs.
• Access to a virtual “coffee break” channel where teammates can connect informally.

Compensation & Benefits

While specific salary ranges are tailored to experience and location, brighthush offers a competitive compensation package that includes:

• Health, dental, and vision insurance plans with comprehensive coverage.
• Short‑ and long‑term disability insurance to protect you and your family.
• Flexible Spending Accounts (FSA) for medical and dependent care expenses.
• Paid Time Off (PTO) that accrues based on tenure, along with paid holidays.
• Tuition and CEU reimbursement to support your professional development.
• Employee Assistance Program (EAP) for mental health and well‑being support.
• Employee Stock Ownership Plan (ESOP) – a unique benefit that turns every employee into a shareholder.
• Annual performance‑based bonus opportunities.
• Access to a wellness stipend for home office upgrades, fitness memberships, or other health‑related expenses.

How to Apply

Ready to make a meaningful impact on the lives of seniors while advancing your career in a supportive, employee‑owned environment? Click the link below to submit your application and join the brighthush family.

Apply to this Remote Long‑Term Care Pharmacy Data Entry Technician Position

We look forward to welcoming a dedicated, skilled professional to our team. Together, we can continue to set the standard for excellence in long‑term care pharmacy services.