Seasoned Remote Virtual Assistant – Accounts Receivable & Collections Specialist for Global Finance Operations at brighthush

About brighthush and the Opportunity

brighthush is a forward‑thinking, technology‑driven organization that empowers businesses worldwide to streamline their financial operations and unlock growth potential. With a global footprint and a commitment to innovation, brighthush has built a reputation for delivering high‑quality, data‑centric solutions that help clients maintain healthy cash flow and strengthen customer relationships.

We’re expanding our remote workforce and are looking for an experienced Virtual Assistant to join our Accounts Receivable (AR) and Collections team. This role is pivotal in ensuring that our clients’ financial health remains robust and that their accounts are consistently in good standing. If you thrive in a fast‑paced, results‑oriented environment and enjoy turning complex financial data into actionable insights, we want to hear from you.

Key Responsibilities

As a Remote Virtual Assistant – AR & Collections Specialist, you will:

• Track and manage accounts receivable for a diverse portfolio of clients, ensuring that invoices are issued, sent, and paid on time.
• Conduct proactive follow‑ups with customers via email, phone, and other communication channels to secure outstanding payments.
• Prepare detailed financial reports that highlight overdue accounts, collections progress, and key performance indicators.
• Collaborate with finance and billing teams to resolve payment discrepancies, reconcile records, and maintain accurate financial data.
• Maintain an organized filing system for all AR documents, correspondence, and audit trails.
• Support process improvement initiatives by identifying bottlenecks in the collections workflow and recommending automation or procedural changes.
• Communicate professionally with clients and internal stakeholders, ensuring a positive brand experience for every interaction.
• Manage time effectively in a fully remote setting, prioritizing tasks and meeting deadlines without direct supervision.

Essential Qualifications

• Minimum of 2–3 years of experience in a virtual assistant role or a similar position focused on accounts receivable and collections.
• Proficiency in accounting software (e.g., QuickBooks, Xero, FreshBooks) and advanced Microsoft Office skills, especially Excel (pivot tables, VLOOKUP, macros).
• Strong written and verbal communication skills, with the ability to craft clear, concise, and professional messages.
• High attention to detail and a commitment to accuracy in all financial documentation.
• Self‑motivated, independent worker who excels in a remote environment and can manage multiple priorities simultaneously.
• Basic understanding of credit terms, payment processing, and financial reconciliation.

Preferred Qualifications

• Experience working with international clients and handling multi‑currency invoicing.
• Knowledge of CRM platforms (e.g., Salesforce, HubSpot) and customer support tools.
• Familiarity with data privacy regulations (GDPR, CCPA) and best practices for handling sensitive financial information.
• Previous exposure to automation tools (Zapier, Integromat) that streamline AR workflows.
• Background in finance, accounting, or business administration.

Skills & Competencies

• Analytical Thinking – Ability to interpret financial data, spot trends, and recommend actionable solutions.
• Customer‑Centric Mindset – Treat every client interaction as an opportunity to reinforce trust and brand loyalty.
• Problem‑Solving – Quickly identify root causes of payment delays and devise effective resolution strategies.
• Time Management – Prioritize tasks, meet deadlines, and maintain productivity in a remote setting.
• Adaptability – Thrive in a dynamic environment where processes and priorities evolve.
• Collaboration – Work seamlessly with cross‑functional teams, including finance, sales, and customer success.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a member of our AR & Collections team, you’ll have access to:

• Regular training sessions on the latest accounting software, automation tools, and industry best practices.
• Mentorship from senior finance professionals who will guide you through complex collections scenarios.
• Opportunities to transition into higher‑level roles such as Collections Manager, Finance Analyst, or Process Improvement Lead.
• Cross‑departmental projects that broaden your skill set and expose you to new facets of the business.
• Annual performance reviews that recognize achievements and outline clear pathways for advancement.

Work Environment & Company Culture

brighthush is built on a foundation of flexibility, transparency, and continuous improvement. Our remote culture is characterized by:

• Open communication channels – Slack, Teams, and weekly video check‑ins keep everyone connected.
• Inclusive values – We celebrate diversity and encourage every team member to bring their authentic self to work.
• Work‑life balance – Flexible hours, generous vacation policies, and a focus on mental well‑being.
• Innovation mindset – We constantly experiment with new tools and processes to stay ahead of industry trends.
• Community impact – Through volunteer initiatives and sustainability projects, we give back to the communities we serve.

Compensation, Perks, and Benefits

While specific figures are tailored to experience and location, brighthush offers a competitive salary package that includes:

• Base salary commensurate with market rates for remote AR & Collections professionals.
• Performance‑based bonuses tied to collections metrics and client satisfaction.
• Health, dental, and vision insurance options (for eligible employees).
• 401(k) or equivalent retirement plan with company match.
• Unlimited paid time off and flexible holiday scheduling.
• Professional development stipend for courses, certifications, and conferences.
• Access to wellness programs, mental health resources, and employee assistance programs.

Why Join brighthush?

When you join brighthush, you’re not just filling a role – you’re becoming part of a mission to transform how businesses manage their finances. You’ll:

• Work with cutting‑edge technology that simplifies complex financial processes.
• Collaborate with a global team that values innovation, accountability, and mutual respect.
• Make a tangible impact on our clients’ cash flow and overall business success.
• Grow your career in a supportive environment that rewards initiative and results.

Ready to Apply?

If you’re a proactive, detail‑oriented professional who can navigate the intricacies of accounts receivable and collections while delivering exceptional client service, we’d love to hear from you. Join brighthush and help shape the future of financial operations for businesses worldwide.