Seasoned Remote Virtual Assistant & Project Management Specialist – Client Support & Operations Coordinator for Growing brighthush Team

About brighthush

brighthush is more than a service provider; we are a movement that empowers entrepreneurs, founders, and small‑business owners to turn bold ideas into tangible, socially responsible realities. Rooted in the principles of equity, inclusion, and sustainable growth, we deliver high‑impact operational support that lets our clients focus on what they do best: creating products, services, and experiences that change the world. Our team is built on a foundation of collaboration, transparency, and a relentless commitment to excellence, ensuring every project we touch is executed with precision and purpose.

We celebrate diversity in every form—race, gender, sexual orientation, age, disability, and more—and actively foster an environment where every voice is heard and valued. As we expand rapidly across the United States, we’re looking for talented, self‑motivated individuals who share our passion for impact and innovation. If you thrive in a fast‑moving, mission‑driven culture and want to be part of a company that champions LGBTQ rights, women’s rights, civil rights, and supports a diverse clientele across all demographics, brighthush is the place for you.

Why brighthush?

• Fully Remote, Flexible Hours: Work from anywhere in the U.S. with a schedule that adapts to your life—start at 20 hours per week and grow to 40 as we scale.
• Competitive Compensation: Earn $22 per hour with the potential for annual bonuses up to $10,000 based on performance and project impact.
• Career Growth: As a key member of our growing team, you’ll have clear pathways to senior project management, operations leadership, and even entrepreneurial roles within brighthush.
• Impact‑Driven Mission: Join a company that champions LGBTQ rights, women’s rights, civil rights, and supports a diverse clientele across all demographics.
• Learning & Development: Access to online courses, mentorship programs, and industry conferences to sharpen your skills and broaden your expertise.

Position Overview

brighthush is seeking an energetic, detail‑oriented Virtual Assistant to become an integral part of our project management team. In this role, you will act as the right hand to our founders and business owners, ensuring that every client project moves smoothly from inception to completion. You’ll handle a wide array of tasks—from scheduling and email triage to data entry, research, and lead conversion—while maintaining the highest standards of professionalism and client satisfaction. Your ability to juggle multiple priorities, anticipate needs, and communicate proactively will be the linchpin that keeps our operations running like a well‑tuned orchestra.

Key Responsibilities

• Project Oversight: Manage multiple client projects simultaneously, setting realistic timelines, tracking progress, and ensuring deadlines are met. Use project management tools to create Gantt charts, milestone trackers, and status dashboards that keep stakeholders informed.
• Client Communication: Serve as the primary point of contact for clients, responding to inquiries, providing updates, and adjusting priorities based on evolving needs. Craft clear, concise, and empathetic messages that reflect brighthush’s brand voice.
• Administrative Support: Handle scheduling, calendar management, email filtering, and correspondence for founders and team members. Coordinate virtual meetings, prepare agendas, and capture minutes that drive action.
• Lead Conversion & Research: Conduct market research, compile lead lists, and assist in converting prospects into active clients. Analyze data to identify high‑potential opportunities and craft outreach strategies.
• Data Management: Maintain accurate records in CRM systems, spreadsheets, and project management tools. Ensure data integrity, update client profiles, and generate reports that inform decision‑making.
• Process Improvement: Identify bottlenecks, propose workflow enhancements, and implement best practices to increase efficiency. Champion a culture of continuous improvement by documenting lessons learned and sharing insights.
• Reporting: Prepare weekly status reports for stakeholders, highlighting achievements, risks, and next steps. Use data visualization tools to present complex information in an accessible format.
• Team Collaboration: Work closely with marketing, sales, and operations teams to align project objectives and deliverables. Facilitate cross‑functional communication and ensure everyone is on the same page.

Essential Qualifications

• Proven experience in operations, administration, or project coordination roles, preferably in a remote or hybrid environment.
• Exceptional written and verbal communication skills, with the ability to adapt tone for diverse audiences—from clients to senior leadership.
• Strong organizational and analytical abilities—capable of juggling multiple priorities and deadlines while maintaining meticulous attention to detail.
• Self Apply for this job