Remote Position

Seasoned Roofing Sales & Customer Service Representative – Jasper, TX – Drive Growth & Build Relationships at brighthush

🌍 Remote · United States 💼 Full-time

About brighthush

brighthush is a leading roofing solutions provider committed to delivering exceptional quality and service to homeowners and businesses across the Midwest. With a strong reputation for integrity, craftsmanship, and customer satisfaction, we have become the go-to partner for residential and commercial roofing projects in Jasper, Texas, and the surrounding communities. Our mission is simple: to protect homes and businesses with reliable, innovative roofing solutions while fostering a culture of teamwork, growth, and community impact.

As part of our expansion, we are seeking a highly motivated Roofing Sales & Customer Service Representative to join our Jasper office. This role is pivotal in driving new business, nurturing client relationships, and ensuring a seamless transition from sales to installation. If you thrive in a fast-paced environment, enjoy building rapport with diverse clients, and are passionate about delivering top-tier service, brighthush offers you the platform to grow, learn, and make a lasting impact.

Key Responsibilities

  • Client Engagement & Needs Assessment: Meet with homeowners, business owners, and property managers to understand their roofing requirements, assess site conditions, and identify opportunities for improvement.
  • Prompt Response & Scheduling: Respond to inquiries within 24 hours, schedule on-site inspections, and maintain a consistent follow‑up cadence to keep prospects engaged.
  • Business Development: Generate new leads through referrals, local networking events, community outreach, and targeted direct outreach campaigns.
  • Inspection Coordination: Work closely with our inspection team to conduct thorough roof assessments, gather accurate data, and prepare detailed estimates.
  • Proposal Presentation: Deliver clear, professional presentations of roofing options, project scopes, and pricing structures, addressing client questions and concerns with confidence.
  • CRM Management: Maintain up‑to‑date customer records, appointment details, and sales activity in our CRM system to ensure data integrity and enable effective follow‑up.
  • Cross‑Functional Collaboration: Liaise with the production and installation teams to ensure a smooth handover of sold projects, aligning expectations and timelines.
  • Community Representation: Act as a brand ambassador for brighthush, upholding our values and professionalism in all interactions within the Jasper community.

Essential Qualifications

  • Minimum of 2 years’ experience in roofing sales, construction sales, or a related field.
  • Proven track record of meeting or exceeding sales targets.
  • Strong verbal and written communication skills, with the ability to explain technical concepts in layman’s terms.
  • Demonstrated reliability, organization, and the capacity to manage appointments and daily responsibilities independently.
  • Proficiency with smartphones, email, and CRM software; comfortable learning new technology quickly.
  • Valid driver’s license and willingness to travel to client sites throughout Jasper and surrounding areas.
  • High level of professionalism, integrity, and a customer‑first mindset.

Preferred Qualifications

  • Direct roofing sales experience, including residential and commercial projects.
  • Knowledge of local building codes, roofing materials, and industry best practices.
  • Experience with sales analytics and performance metrics.
  • Familiarity with the Jasper, TX area and its unique market dynamics.
  • Previous exposure to a hybrid or remote work environment.

Skills & Competencies

  • Relationship Building: Ability to establish trust quickly and maintain long‑term client relationships.
  • Problem Solving: Identify client pain points and propose tailored roofing solutions.
  • Time Management: Prioritize tasks, manage a busy schedule, and meet deadlines consistently.
  • Adaptability: Thrive in a dynamic environment, adjusting to changing client needs and market conditions.
  • Team Collaboration: Work effectively with sales, inspection, and installation teams to deliver cohesive service.
  • Tech Savvy: Comfortable using mobile devices, email, and CRM tools to streamline workflow.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As a Roofing Sales & Customer Service Representative, you will have access to:

  • On‑the‑job training with seasoned sales leaders and roofing experts.
  • Regular workshops on the latest roofing technologies, sales techniques, and customer service best practices.
  • Clear career pathways to senior sales roles, account management, or project leadership positions.
  • Mentorship programs that pair you with experienced professionals to accelerate your development.
  • Opportunities to lead community outreach initiatives, enhancing your leadership and public‑relations skills.

Work Environment & Culture

brighthush fosters a collaborative, inclusive, and results‑driven culture. Our team values transparency, continuous improvement, and a healthy work‑life balance. You will work in a hybrid setting—part of the day in our Jasper office and part of the day on the field—allowing you to experience both the office dynamics and the tangible impact of your work.

We celebrate diversity, encourage open communication, and reward innovation. Whether you’re closing a deal, troubleshooting a client concern, or brainstorming new outreach strategies, you’ll find a supportive environment that empowers you to excel.

Compensation & Benefits

Competitive hourly rate of $20–$25, with the potential to qualify for a company‑provided work truck upon meeting performance metrics. In addition, the role offers a comprehensive benefits package:

  • 401(k) retirement plan with company match.
  • Flexible scheduling to accommodate personal commitments.
  • Paid time off (PTO) and parental leave.
  • Professional development assistance and tuition reimbursement.
  • Hybrid remote work options.
  • Health, dental, and vision insurance.
  • Employee referral bonuses and performance incentives.

How to Apply

Ready to take the next step in your career? Submit your résumé highlighting your roofing and/or sales experience, notable accomplishments, and any local business development achievements in the Jasper area. Include a brief cover letter explaining why you’re the ideal fit for brighthush and how you can contribute to our growth.

Click the button below to apply directly through our careers portal. We look forward to learning how your expertise can help us protect homes and businesses while building lasting relationships.

Join brighthush today and become part of a team that values integrity, innovation, and community impact. Your journey to a rewarding career in roofing sales starts here.

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