Seasoned Virtual Assistant & Outbound Calling Specialist – Medico‑Legal Expert Witness Outreach, Lead Generation, and Client Engagement for brighthush

About brighthush

brighthush is not just a medico‑legal practice; it is a pioneering force that blends the rapid decision‑making of emergency medicine with the analytical rigor of legal strategy. Our board‑certified emergency physicians, seasoned legal strategists, and dedicated support staff work in unison to deliver clear, authoritative testimony that empowers attorneys to build stronger cases and secure justice for patients. With a growing footprint across Washington State and beyond, brighthush is redefining how medical evidence is integrated into the courtroom.

We are more than a practice – we are a partnership. By working hand‑in‑hand with law firms, medical professionals, and community stakeholders, we ensure every case receives the highest level of evidence‑based insight. As we expand, we’re looking for talented individuals who can amplify our reach and connect with the legal community that relies on our expertise.

Role Overview

We’re seeking a highly motivated, results‑driven Virtual Assistant (VA) to spearhead outbound calling initiatives. In this role, you will be the first point of contact for attorneys across Washington State, introducing them to brighthush’s emergency medicine expert witness services. Your outreach will complement our existing email marketing campaigns, creating a multi‑channel approach that maximizes visibility and drives new client engagements.

As a remote, part‑time/freelance VA, you will work independently, managing your own schedule while meeting key performance metrics. Your primary focus will be to generate qualified leads, nurture interest, and provide timely follow‑up to ensure a smooth handoff to our legal and medical teams.

Key Responsibilities

• Targeted Cold Calling: Reach out to a curated list of local attorney firms in Seattle and throughout Washington State that specialize in medical malpractice cases.
• Professional Service Presentation: Articulate brighthush’s emergency medicine expert witness services with clarity, confidence, and professionalism.
• Needs Assessment: Confirm each firm’s practice area, identify pending cases that may benefit from an emergency medicine expert witness, and gauge interest levels.
• Documentation & Tracking: Log every call in a Google Sheets tracker, capturing firm name, contact details, practice focus, relevant pending cases, call outcome, and whether the physician’s CV and rate sheet were sent.
• Follow‑Up Management: Promptly respond to interested contacts, send requested materials, and schedule re‑contact as needed.
• Reporting & Analysis: Compile and present findings after each batch of calls, highlighting response patterns, objections, and conversion rates to inform future outreach strategies.
• Continuous Improvement: Work with the brighthush team to refine scripts, objection handling, and outreach tactics based on real‑world feedback.

Initial Project Scope

• Phase 1: Contact 50 local attorney firms (Seattle / Washington State) that specialize in medical malpractice.
• Evaluation: Analyze results and feedback to decide whether to expand outreach to additional firms or adjust the strategy.

Essential Qualifications

• Fluent written and spoken English with a neutral accent.
• Friendly, professional communication style at all times.
• Strong organizational skills and meticulous attention to detail.
• Self‑directed, reliable, and able to work independently in a remote setting.
• Proficient with Google Sheets and Google Docs for tracking and reporting.
• Experience handling objections or rejection with composure and resilience.
• Excellent written communication skills for progress reporting.

Preferred Qualifications

• Prior experience in cold calling, telemarketing, sales, or business development.
• Familiarity with the legal or medico‑legal field (not required but advantageous).
• Experience using CRM systems or lead‑tracking tools.
• Knowledge of Washington State law practice landscape.

Skills & Competencies

• Communication: Clear, concise, and persuasive verbal and written communication.
• Time Management: Ability to prioritize tasks and meet deadlines in a fast‑paced environment.
• Problem Solving: Quick thinking to address objections and find solutions that align with brighthush’s objectives.
• Data Management: Accurate data entry and reporting with a focus on integrity and confidentiality.
• Adaptability: Comfortable adjusting scripts and outreach tactics based on real‑time feedback.

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. Even as a freelance VA, you’ll gain exposure to:

• High‑impact medico‑legal projects that shape real‑world outcomes.
• Cross‑functional collaboration with physicians, attorneys, and marketing specialists.
• Professional development resources, including webinars on legal trends, sales techniques, and communication skills.
• Potential for long‑term partnership or transition into a full‑time role as brighthush expands.

Work Environment & Culture

brighthush fosters a culture of integrity, collaboration, and continuous improvement. Our remote team operates with flexibility, yet we maintain regular virtual huddles to align on goals, share insights, and celebrate successes. We value diversity, encourage open dialogue, and prioritize work‑life balance.

Compensation, Perks, and Benefits

While the role is freelance and part‑time, we offer competitive compensation based on call volume and conversion metrics. Additional perks include:

• Flexible working hours and remote work setup.
• Access to brighthush’s internal knowledge base and training materials.
• Performance‑based bonuses for high conversion rates.
• Opportunity to network with leading legal professionals and medical experts.

How to Apply

Ready to join brighthush and help shape the future of medico‑legal advocacy? Submit your resume, a brief cover letter highlighting your outbound calling experience, and any relevant metrics or case studies that demonstrate your success in similar roles. Please include a short paragraph explaining why you’re excited about this opportunity and how you can contribute to brighthush’s mission.

Closing

brighthush is at the forefront of merging medical expertise with legal strategy. As our outbound calling specialist, you’ll play a pivotal role in connecting attorneys with the evidence they need to build compelling cases. If you’re a proactive, detail‑oriented communicator with a passion for making a difference, we want to hear from you.

Apply today and become an integral part of brighthush’s journey to bring clarity, expertise, and justice to the courtroom.