Senior Associate Accounts Receivable

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary

Maintains the integrity of cash and A/R transactions to ensure maximum efficiency and accuracy of the accounts receivable balances. This position will also be responsible for inputting payment and adjustment data into a major ERP system, ensuring compliance with all cash related procedures and financial control policies set by the finance department.

Responsibilities

• Coordinates and completes regular billings, solves pricing errors, and makes collection calls to ensure the timely collection of receivable amounts from multiple customers.
• Resolves billing issues through a review of prices along with the cost elements of inventory to determine root cause of the pricing/billing error; and corrects invoices as needed. Interfaces with customers between billing periods and internal purchase orders. Balances and maintains trade; inter-company accounts payable, and trade accounts receivable sub-ledgers. Posts inter-company entries including incoming and outgoing invoices as well as standard charge-outs and expense reports.
• Posts general transactions to customers accounts including: posting cash, checks, credit card, ACH and EFT>
• Processes and resolves unapplied payments in a timely manner.
• Assists in resolving customer payment discrepancies. Applies received payments with supporting documentation.
• Performs bank adjustments for returned items and bank reconciliation errors. Ensures that amounts paid by the customer coincide with open invoices covered in payment.
• Registers payments from the customer in SAP, MAS500 or Oracle as received.
• Provides to Business Management cash application quality and productivity metrics.
• Performs other duties as assigned.

Clearly defines complex issues despite incomplete or ambiguous information; Evaluates the benefits, costs, and risks of alternatives before making decisions; Applies accurate logic and common sense in making decision.

Focuses time and energy on the most important issues; Is consistently good at getting the right things done; Demonstrates and fosters a sense of urgency and strong commitment to achieving goals.

Understands her/his customer expectations; Works towards delighting the customers; Handles customers effectively and proactively anticipates their needs. Steps up to the challenges and tasks assigned; builds relationships of trust with team members; accepts responsibility for her/his own performance and actions.

Performs other duties as assigned.

Skills Requirements

• 3-5 years of experience in Accounts Receivable and Billing in a Multi-National Company.
• SAP, MAS500, Oracle experience preferred. Strong Excel skills.
• Ability to work in a fast changing environment - manage and prioritize multiple tasks. Strong attention to detail, excellent analytical and problem solving skills. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Able to work in night shifts.
• Flexible schedule when required.
• Excellent verbal and written communication skills.

Education Requirements

Physical Requirements

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time. Consistent attendance is an essential function of the job.

iQor.com

3-5 years of accounts receivable and billing experience in a multinational company; SAP, MAS500, Oracle experience preferred; strong Excel skills; ability to work night shifts; flexible schedule; excellent communication and analytical skills.

Key Responsibilities

• managing accounts receivable
• processing payments
• resolving billing issues

Skills & Tools

SAP, MAS500, Oracle, Microsoft Excel

Job Details

• Category: Finance and Accounting
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Noida, Uttar Pradesh, India
• Languages: English

About iQor

A global business process outsourcing company providing customer interaction and product support services. — Industry: Information Technology