Senior B2B Customer Development Specialist – Strategic Growth Partner & Relationship Builder Driving Revenue Expansion, Client Success, and Market Leadership for brighthush

About brighthush – Pioneering Innovation in Garment Services

brighthush isn’t just a name on a website; it’s a movement that’s redefining how the world cares for its apparel. With a footprint that spans more than 300,000 business locations across North America and Europe, we are the global leader in delivering comprehensive garment care solutions to retailers, hospitality groups, corporate facilities, and beyond. Our mission is simple yet powerful: empower partners with cutting‑edge technology, deep expertise, and unwavering support so they can deliver flawless customer experiences while driving operational efficiency and profitability.

From AI‑powered analytics that predict demand to mobile data capture that brings real‑time insights to the field, brighthush equips every client with tools that translate into higher revenue, stronger brand loyalty, and sustainable growth. We’re not just a service provider; we’re a strategic partner that walks every step of the journey with our clients.

Why This Role Matters

The Senior B2B Customer Development Specialist is the linchpin of brighthush’s growth engine. You will be the trusted advisor who deepens existing partnerships, uncovers hidden opportunities, and drives organic revenue expansion within a dedicated market territory. By leveraging the strong foundation already built with our customers, you will help brighthush increase profitability, broaden product adoption, and solidify its position as the go‑to provider for comprehensive garment services.

Key Responsibilities – What You’ll Do Every Day

• Identify & Expand Opportunities: Conduct thorough needs analyses with existing clients to uncover gaps and present tailored solutions from brighthush’s extensive product portfolio.
• Collaborate with Customer Service: Partner with the Customer Service team to co‑create strategic plans that increase market share and deepen client loyalty.
• Present & Persuade: Deliver compelling presentations and product demonstrations to decision‑makers, showcasing the value and ROI of additional brighthush services.
• Achieve Activity Benchmarks: Consistently meet or exceed a weekly activity quota of 80 touchpoints, including at least 8 Facility Needs Analysis meetings, 3 formal presentations, and 1 closed sale.
• Maintain Accurate Records: Utilize brighthush’s state‑of‑the‑art CRM platform to log interactions, track pipeline health, and forecast revenue with precision.
• Provide Market Feedback: Relay insights from client conversations back to product and marketing teams to influence future offerings and positioning.
• Uphold Brand Standards: Represent brighthush with professionalism, integrity, and a customer‑first mindset in every interaction.

Essential Qualifications – What You Need to Succeed

• Education: High school diploma required; an Associate’s or Bachelor’s degree is preferred.
• Sales Experience: Proven track record in B2B sales, route sales, or any outside sales environment where relationship building is paramount.
• Technology Proficiency: Comfortable using mobile devices, Microsoft Office Suite, and CRM software (experience with brighthush’s CRM is a plus).
• Communication Skills: Exceptional verbal and written communication abilities, with a talent for translating complex solutions into clear business benefits.
• Self‑Motivation: Demonstrated ability to work independently, manage a protected territory, and stay organized while meeting high activity targets.
• Compliance: Must be able to meet brighthush’s minimum auto‑insurance requirements when using a personal vehicle for business travel.

Preferred Qualifications – What Sets You Apart

• Previous experience selling complementary services or products within the garment, hospitality, or facilities management sectors.
• Advanced training or certifications in sales methodologies (e.g., SPIN, Challenger, MEDDPICC).
• Demonstrated success in exceeding quota in a commission‑driven environment.
• Fluency in a second language to serve diverse client bases across North America and Europe.
• Experience with data‑driven sales tools, analytics dashboards, or AI‑enhanced prospecting platforms.

Core Skills & Competencies

• Relationship Management: Ability to nurture long‑term partnerships and act as a trusted advisor.
• Strategic Thinking: Skill in developing customized growth plans that align with client objectives.
• Negotiation & Closing: Proven techniques for moving prospects through the sales cycle to a successful close.
• Time Management: Mastery of prioritizing activities to meet the 80‑touchpoint weekly goal without sacrificing quality.
• Adaptability: Comfort with a fast‑changing environment and the agility to pivot strategies based on market feedback.
• Tech Savvy: Quick adoption of brighthush’s cutting‑edge sales tools, mobile data devices, and CRM updates.

Compensation, Perks & Benefits – What You’ll Earn

Base Salary & Commission: Competitive base pay with total first‑year earnings ranging from $57,200 to $90,000, inclusive of uncapped monthly commissions and performance incentives.

Protected Territory: You will own a clearly defined market area, allowing you to focus on relationship building rather than constant prospect hunting.

Comprehensive Benefits Package: Health, dental, vision, life insurance, disability coverage, 401(k) with profit sharing, paid holidays, vacation, sick leave, and an Employee Assistance Program (EAP).

Additional Perks: Vehicle mileage reimbursement, cell‑phone stipend, tuition reimbursement, 30% employee discount on brighthush services, and access to a suite of modern sales tools.

Learning & Career Development – Grow With brighthush

At brighthush, your professional growth is a strategic priority. You will receive industry‑leading sales training that covers everything from product knowledge to advanced negotiation tactics. Our learning platform offers:

• Onboarding bootcamps that accelerate your ramp‑up time.
• Ongoing webinars and workshops led by senior sales leaders.
• Mentorship programs pairing you with top performers.
• Clear career pathways that can lead to senior sales roles, territory management, or regional leadership positions.

Because we promote from within, high‑performing Customer Development Specialists often transition to Account Executive, Sales Manager, or even Director‑level roles as brighthush continues to expand globally.

Culture & Work Environment – The brighthush Difference

Our culture is built on three pillars: Family, Diversity, and Innovation.

• Family Atmosphere: Team members describe brighthush as a close‑knit family where collaboration, mutual respect, and shared celebrations are the norm.
• Diverse Workforce: We embrace a mosaic of cultures, personalities, and backgrounds, believing that varied perspectives drive better solutions for our clients.
• Innovation‑First Mindset: From AI‑powered CRM analytics to mobile data‑capture devices, brighthush equips you with the tools you need to stay ahead of the competition.

Our leadership is approachable, transparent, and committed to fostering an environment where every voice is heard and every achievement is recognized.

How to Apply – Take the Next Step Toward a Rewarding Career

If you are ready to leverage your sales expertise, build lasting client relationships, and thrive in a supportive, high‑performance environment, we want to hear from you. Click the link below to submit your application and begin your journey with brighthush.

Apply to this role

Join brighthush – Your Future Starts Here

At brighthush, we don’t just offer a job; we offer a career path that rewards ambition, celebrates success, and provides the tools and mentorship you need to become a sales leader of tomorrow. Take the leap, bring your passion for customer development, and help us shape the future of garment services worldwide.